Wildix Tutorials
Click below to see the collection of Wildix video tutorials.
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Wildix Training Tutorials
- First time access
- Conference call
- Call pickup
- Call recording
- Call transfer
- Call transfer via BLF keys using Drag&Drop
- Call forwarding to Voicemail
- Custom geolocation
- Web push
- Custom user statuses
- Call features – setting rules for incoming calls
- Ring only active device – for incoming calls
- Continuity – pass active call to another device
- Set presence of another user
- Sticky notes: Post-It, Call back, reminders
- Drag & Drop call transfer on Touch screen
- Pause call recording
- Start a web video conference
- Screen sharing
Hardware
- WP410:
- Vision and SuperVision:
- W-AIR Headset:
iOS / Android apps
- Participate in a video conference from iOS
- Control W-AIR Headset and other devices from iPhone
- Call transfer on iOS / Android
Kite
Wizyconf Video Conference
- Participate in a video conference from iOS
- Video Conference First Time access
- Start a web video conference
- Live streaming of Wizyconf video conference
- Recording of Wizyconf video conference
Business Intelligence
- WBI Feature – Caller name pronounced via TTS when calling to user’s Mobility number
- WBI Feature – IVR with Voice Control using ASR
- WBI Feature – Personal assistant via TTS (Voice AI)
- WBI Feature – Automated Attendant via ASR (Dial by name)
Integrations
- Zoho
- Infusionsoft by Keap
- Kuando Busylight
- Outlook Integration
- Part 1: Presence, Click2call, IM
- Part 2: User pictures, Caller ID, live search, URL to create / edit a contact
IBM Domino
- Wildix integration in IBM Lotus Notes client 9.0.1
- Wildix integration with Microsoft Dynamics
- Wildix integration with Freshdesk
Wildix Training Tutorials
First time access
Conference call
Call pickup
Call recording
Call transfer
Call transfer via BLF keys
Call forwarding to voicemail
Custom geolocation
Web push
Custom user statuses
Call features
Ring only active device
Call continuity
Set presence of another user
Sticky notes
Drag & drop call transfer
Pause call recording
Start a web video conference
Screen sharing
////change video
Business Intelligence Features
WBI feature – mobility number
WBI feature IVR
WBI feature TTS
WBI feature – ASR
Video conference from iOS
Control W-AIR headset
Call transfer on iOS / Android
Start a call from collaboration
Video conference from iOS
Video conference first time access ///get video
Start a web video conference
Live streaming of video conference
Recording of video conference
Hardware
Identities feature
Colleagues’ presence
Ringtone playback
Voicemail PIN protection
BLF contact centre
Voicemail forwarding
BLF function keys
User status
Call park
Vision & touch monitor
Call transfer via BLF keys
Enable / disable screen lock
Deactivate auto updates
Change a ringtone
Start a call using your voice
Control W-AIR using iPhone
Integrations
Zoho
Infusionsoft by Keap // change video!!
Kuando Busylight
Outlook integration
Part 1: Presence, Click2call, IM
Part 2: User pictures, Caller ID
IBM Domino