Wildix Tutorials

Click below to see the collection of Wildix video tutorials.

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Wildix Training Tutorials

• First time access
• Conference call
• Call pickup
• Call recording
• Call transfer
• Call transfer via BLF keys using Drag&Drop
• Call forwarding to Voicemail
• Custom geolocation
• Web push
• Custom user statuses
• Call features – setting rules for incoming calls
• Ring only active device – for incoming calls
• Continuity – pass active call to another device
• Set presence of another user
• Sticky notes: Post-It, Call back, reminders
• Drag & Drop call transfer on Touch screen
• Pause call recording
• Start a web video conference
• Screen sharing

Hardware

• WP410:
  • Identities feature
  • Colleagues’ presence monitoring
  • Ringtone playback for BLF colleague
  • Voicemail PIN protection
  • BLF Contact Centre
  • Voicemail forwarding
  • BLF Function Keys options
  • User status
  • Call park
• Vision and SuperVision:
  • Vision & Touch Monitor
  • Call transfer via BLF keys
  • Enable / disable screen lock
  • Deactivate auto updates
  • Change a ringtone
• W-AIR Headset:
  • Using your Voice with Automatic Speech Recognition
  • Control W-AIR Headset from iPhone

iOS / Android apps

• Participate in a video conference from iOS 
• Control W-AIR Headset and other devices from iPhone
• Call transfer on iOS / Android

Kite

• Start a call from Collaboration to Kite user

Wizyconf Video Conference

• Participate in a video conference from iOS
• Video Conference First Time access
• Start a web video conference
• Live streaming of Wizyconf video conference
• Recording of Wizyconf video conference

Business Intelligence

• WBI Feature – Caller name pronounced via TTS when calling to user’s Mobility number
• WBI Feature – IVR with Voice Control using ASR
• WBI Feature – Personal assistant via TTS (Voice AI)
• WBI Feature – Automated Attendant via ASR (Dial by name)

Integrations

• Zoho
• Infusionsoft by Keap
• Kuando Busylight
• Outlook Integration
• Part 1: Presence, Click2call, IM
• Part 2: User pictures, Caller ID, live search, URL to create / edit a contact

IBM Domino

• Wildix integration in IBM Lotus Notes client 9.0.1
• Wildix integration with Microsoft Dynamics
• Wildix integration with Freshdesk

Wildix Training Tutorials

First time access

Conference call

Call pickup

Call recording

Call transfer

Call transfer via BLF keys

Call forwarding to voicemail

Custom geolocation

Web push

Custom user statuses

Call features

Ring only active device

Call continuity

Set presence of another user

Sticky notes

Drag & drop call transfer

Pause call recording

Start a web video conference

Screen sharing
////change video

Business Intelligence Features

WBI feature – mobility number

WBI feature IVR

WBI feature TTS

WBI feature – ASR

iOS/ Android apps

Video conference from iOS

Control W-AIR headset

Call transfer on iOS / Android

Kite

Start a call from collaboration

Wizyconf video conference

Video conference from iOS

Video conference first time access ///get video

Start a web video conference

Live streaming of video conference

Recording of video conference

Hardware

Identities feature

Colleagues’ presence

Ringtone playback

Voicemail PIN protection

BLF contact centre

Voicemail forwarding

BLF function keys

User status

Call park

Vision & touch monitor

Call transfer via BLF keys

Enable / disable screen lock

Deactivate auto updates

Change a ringtone

Start a call using your voice

Control W-AIR using iPhone

Integrations

Zoho

Infusionsoft by Keap // change video!!

Kuando Busylight

Outlook integration

Part 1: Presence, Click2call, IM

Part 2: User pictures, Caller ID

IBM Domino

Wildix: IBM Lotus Notes

Wildix: Mirosoft Dynamics

Wildix: Freshdesk