Your trusted, experienced business communications technology partner
With over 20 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.
- 5,000 Customers from SMB to Enterprises
- 18,000 Total Hosted installed base
- 220 Employees located in 10 offices across the UK
- 38% of Employees have served 5+ years
Vendor agnostic. Impartial expert advice.
We work with our best of breed industry partners and our independent status enables us to continually adapt our portfolio ensuring we offer robust, reliable solutions which seamlessly integrate into existing platforms and business environments.
In addition to a full suite of Telecoms, IT, Data, AV and VC Solutions, Arrow has also developed its own range of specialist products:
ClineCall – Healthcare Video Consultation
Flex – Unique business mobile tariffs
Scala – Cloud Based Phone and Collaboration System
Pulse – Business energy and water broker
Our customers are fully supported by Arrow employees including a team of product specialists who regularly collaborate on projects to ensure that solutions meet customers’ needs both now and as their businesses change.
Why should you choose to work with Arrow?
Nationwide presence, local support
With 8 offices throughout the UK, Arrow is perfectly placed to service customers across the UK with a nationwide team.
Over 20 Years’ of industry experience
With experience comes knowledge. Arrow is always updated with the latest products and innovations.
Independent UK Reseller
Vendor agnostic giving impartial expert advice. Commercially, we are objective and able to offer transparent pricing with measurable service levels.
Unique Account Management
We believe in a face to face approach and aim to develop strong relationships across multiple levels within your organisation.
Dedicated Engineering Team
Our certified engineers provide both on-site and remote support, provisioning and fault resolution.
Customer Testimonials
Arrow not only listened to our requirements and recommended the product but also managed the implementation into all our stores very efficiently. Their knowledge and support continues to be invaluable.
Much was at stake with both the telephony and mobile projects. Arrow knows our business – the players, the people and our sites – and carried out extensive works to analyse our needs.
From the beginning of our customer relationship I have always received the best of attention and service from the Arrow support team, particularly Alex who is my regular point of contact.
I find the service to be excellent and the in-house product knowledge second to none.
Always had outstanding service!
Been using Arrow since opened up 14 years ago (think it was called Inter-Group Communication). Always been helpful, competitively priced.
Very happy with the service we have received over the years from Arrow.
Excellent product and service.
Excellent customer service.
Excellent communication. Excellent services. Good costs.
Excellent service, excellent product, very helpful staff - I have already recommended Arrow!
Working with the Arrow team has been inspirational. The team are focused on providing an outstanding experience and certainly have gone above and beyond our expectations.
We have found Arrow to be very flexible. During the installation of the Mitel telephony solution Arrow’s engineers reacted quickly to any issues and solved them without delay keeping disruption to a minimum.
Excellent customer service across the entire team. IT support was fabulous.
Very competitive rates. Very friendly staff. My Account Manager was always available whenever I had any questions. She was so supportive throughout and made the transition to Arrow very easy.
Awards and Accreditations
Arrow takes cyber security very seriously and we have achieved Cyber Essentials accreditation.
EE, ITSPA, Pulse Awards
Our Partners
Arrow is an Independent UK Re-seller. Our vendor agnostic approach means we are objective and able to offer impartial expert advice with transparent pricing and measurable service levels.
