Swift Flexible Phone Licences
Swift has 4 types of PBX licences. You can Mix & Match licences based on individual user requirements
Swift comes with a choice of cloud phone licences to suit a wide variety of users and business needs. See below which features and functions are available for each cloud PBX licence, including Basic Phone Calls and Voicemail, Video Conferencing, Screen Sharing and Advanced Reporting.
Any Questions? Arrow can always help you choose the right solution for your company.
Download the ‘Swift Solution Brief’
Download the solution brief to learn how to revolutionise your business communications and team collaboration with Swift.
In this Solution Brief you will learn:
- How Swift works on the cloud.
- How to work on any device from anywhere.
- Why Swift is used by more than 1.4 Million users.
- No installation required. 5 Clicks user set-up.
- How it makes and receive phone calls straight from the browser.
- Collaboration tools such as Chat, Video Conferencing and File Sharing.
- Easy to set up using your existing internet connection.
- Highly secure by design.
- Proven history of improving customer service delivery, productivity and employee engagement.
- Flexible licences and inclusive tariffs with unlimited minutes.
| Features | Basic | Essentials | Business | Premium |
|---|---|---|---|---|
| Devices per user | 1 | 10 | 10 | 10 |
| Voicemail | ||||
| Call Analytics-CDR | ||||
| 100+ Phone Service Features | ||||
| Call Recording | ||||
| Internal collaboration: SoftPhone, Chat, File Sharing, iPhone/Android Apps, Post-it, Desktop Sharing, Video Calls peer to peer, SMS Sending and receiving* | ||||
| External Collaboration: Live Conference Meetings, Recording, Facebook & YouTube streaming | ||||
| Kite WebRTC: Collaborate with customers from the company website | ||||
| Attendant Console | ||||
| WebAPI – TAPI integration: CRM Integration – Click to Dial/ Call Pop-Up | ||||
| CDR-View: Data analysis for managers – Contact Center Manager** | ||||
| Business Intelligence: Text to speech and Dynamic IVR – Automatic speech Transcription -Receive Voicemail as text – Dial by name |
Terms and Conditions apply. *Will require Day Saver Unit and 4G Mobile SIM Card. **Concurrent Licenses, minimum of one license will be required to run reports.
All the Cloud PBX features you need, + much more…
Why pay for multiple services? You can have everything your business needs with Swift!
All the standard PBX Phone functionalities + 100 more features. With HD Audio and Video, used by a million customers, including European Governments.
- Work on any device from anywhere
- Cloud Telephone with 100+ Features
- Video Conferencing
- Chat, Screen and File Sharing
- 5 Clicks set-up
- Call Recording on-demand
- Trusted and Reliable platform with +1 Million users
- Flexible licences and inclusive tariffs with unlimited minutes.
Products
Extensive knowledge in market sector, always ready to respond and provide solutions.
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Excellent support is given on our VOIP cloud system – no request is too small.
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Great customer service and attention to detail.
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Consistently excellent, proactive service.
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Great service before and after installation
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Friendly team, dedicated to making the customer special. Great back office team who go the extra mile. Also have a great set of products that have meet our needs over the past few years. I’ve already recommended Arrow to businesses we’ve sold and they have bought your services.
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Arrow always deliver a top quality service. Whenever I need assistance or have a query they are always fast to answer or deliver a solution. After years of working with you guys I still cannot fault anything and it is always a pleasure to deal with you all.
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Excellent service and support, well priced products, clear and concise reports and billing.
Products
Excellent service and support, well priced products, clear and concise reports and billing.
Customer Service is excellent and all the engineers are very friendly. We got lucky with Arrow Business Communications.
Customer Service is excellent and all the engineers are very friendly. We got lucky with Arrow Business Communications.
Have always received an excellent service whenever I have had cause to phone the Service Desk. Would recommend your company to anyone. Many Thanks
Minimum Internet Speed Requirements
Voice
100 Kbps per call
10 concurrent calls = 1 MBps
Video/ Multimedia
Outbound from the participant: 300 kbps
Inbound to the participant: 300 kbps
