
Swift Flexible Phone Licences & Pricing
Swift has 4 types of PBX licences. You can Mix & Match licences based on individual user requirements
Swift comes with a choice of cloud phone licences to suit a wide variety of users and business needs. See below which features and functions are available for each cloud PBX licence, including Basic Phone Calls and Voicemail, Video Conferencing, Screen Sharing and Advanced Reporting.
Any Questions? Arrow can always help you choose the right solution for your company.

Basic
For users that just need to make a phone call
Essential
Collaborate with your team and make phone calls
Business
A complete PBX with internal and external collaboration
Premium
Control the activities and statistics of your offices from your computer
Download the
'Swift Solution Brief'
Download the solution brief to learn how to revolutionise your business communications and team collaboration with Swift.
In this Solution Brief you will learn:
- How Swift works on the cloud.
- How to work on any device from anywhere.
- Why Swift is used by more than 1.4 Million users.
- No installation required. 5 Clicks user set-up.
- How it makes and receive phone calls straight from the browser.
- Collaboration tools such as Chat, Video Conferencing and File Sharing.
- Easy to set up using your existing internet connection.
- Highly secure by design.
- Proven history of improving customer service delivery, productivity and employee engagement.
- Flexible licences and inclusive tariffs with unlimited minutes.
Start Here

Full list of features per Licence
See the full list of cloud features per licence below. Each user needs one individual licence. You can Mix & Match between plans.
Features | Basic | Essential | Business | Premium |
---|---|---|---|---|
Devices per user | 1 | 10 | 10 | 10 |
Voicemail | ||||
Call Analytics-CDR | ||||
100+ Phone Service Features | ||||
Call Recording | ||||
Internal collaboration: SoftPhone, Chat, File Sharing, iPhone/Android Apps, Post-it, Desktop Sharing, Video Calls peer to peer, SMS Sending and receiving* | ||||
External Collaboration: Live Conference Meetings, Recording, Facebook & YouTube streaming
| ||||
Kite WebRTC: Collaborate with customers from the company website | ||||
Attendant Console | ||||
WebAPI – TAPI integration: CRM Integration – Click to Dial/ Call Pop-Up | ||||
CDR-View: Data analysis for managers – Contact Center Manager** | ||||
Business Intelligence: Text to speech and Dynamic IVR – Automatic speech Transcription -Receive Voicemail as text – Dial by name |
Terms and Conditions apply. *Will require Day Saver Unit and 4G Mobile SIM Card. **Concurrent Licenses, minimum of one license will be required to run reports.
All the Cloud PBX features you need, + much more...
Why pay for multiple services? You can have everything your business needs with Swift!
All the standard PBX Phone functionalities + 100 more features. With HD Audio and Video, used by a million customers, including European Governments.
- Work on any device from anywhere
- Cloud Telephone with 100+ Features
- Video Conferencing
- Chat, Screen and File Sharing
- 5 Clicks set-up
- Call Recording on-demand
- 5 Year Warranty on hardware
- Trusted and Reliable platform with +1 Million users
- Flexible licences and inclusive tariffs with unlimited minutes.
Testimonals
Arrow not only listened to our requirements and recommended the product but also managed the implementation into all our stores very efficiently. Their knowledge and support continues to be invaluable.
Much was at stake with both the telephony and mobile projects. Arrow knows our business – the players, the people and our sites – and carried out extensive works to analyse our needs.
From the beginning of our customer relationship I have always received the best of attention and service from the Arrow support team, particularly Alex who is my regular point of contact.
I find the service to be excellent and the in-house product knowledge second to none.
Always had outstanding service!
Been using Arrow since opened up 14 years ago (think it was called Inter-Group Communication). Always been helpful, competitively priced.
Very happy with the service we have received over the years from Arrow.
Excellent product and service.
Excellent customer service.
Excellent communication. Excellent services. Good costs.
Excellent service, excellent product, very helpful staff - I have already recommended Arrow!
Working with the Arrow team has been inspirational. The team are focused on providing an outstanding experience and certainly have gone above and beyond our expectations.
We have found Arrow to be very flexible. During the installation of the Mitel telephony solution Arrow’s engineers reacted quickly to any issues and solved them without delay keeping disruption to a minimum.
Excellent customer service across the entire team. IT support was fabulous.
Very competitive rates. Very friendly staff. My Account Manager was always available whenever I had any questions. She was so supportive throughout and made the transition to Arrow very easy.

About Us
Swift is Managed by Arrow one of the UK’s Top Telecom resellers with 25+ Years of Telecom experience.
UK based support with more than 10 years of experience in implementing cloud and IT solutions for businesses.
Minimum Internet Speed Requirements:
Voice
100 Kbps per call
10 concurrent calls = 1 MBps
Video/ Multimedia
Outbound from the participant: 300 kbps
Inbound to the participant: 300 kbps
Prices:
Prices shown on this page are for reference only and do not constitute any contractual obligation. Your final monthly costs will change depending on your licences, support, minutes package and hardware selection.