Swift by Arrow
Licences and Pricing
swift cloud phone logo
Swift cloud pbx collaboration multiple devices

Swift Flexible Phone Licences

Swift has 4 types of PBX licences. You can Mix & Match licences based on individual user requirements

Swift comes with a choice of cloud phone licences to suit a wide variety of users and business needs. See below which features and functions are available for each cloud PBX licence, including Basic Phone Calls and Voicemail, Video Conferencing, Screen Sharing and Advanced Reporting.

Any Questions? Arrow can always help you choose the right solution for your company.


For users that just need to make a phone call

Standard PBX Functions
100 + Phone Features
Voice Mail
Call Analytics – CDR View


Collaborate with your team and make phone calls

All of “Basic” +
Internal Collaboration
Internal Video Conferencing
Softphone and Mobile App
Call Recording


A complete PBX with internal and external collaboration

All of “Essential” +
External Collaboration
External Video Conference
Outlook Calendar Sync
CRM integrations


Control the activities and statistics of your offices from your computer

All of “Business” +
• Management Reports
• Contact Centre Manager
• Text to Speech
• Dynamic IVR

Download the ‘Swift Solution Brief’

Download the solution brief to learn how to revolutionise your business communications and team collaboration with Swift.

In this Solution Brief you will learn:

  • How Swift works on the cloud.
  • How to work on any device from anywhere.
  • Why Swift is used by more than 1.4 Million users.
  • No installation required. 5 Clicks user set-up.
  • How it makes and receive phone calls straight from the browser.
  • Collaboration tools such as Chat, Video Conferencing and File Sharing.
  • Easy to set up using your existing internet connection.
  • Highly secure by design.
  • Proven history of improving customer service delivery, productivity and employee engagement.
  • Flexible licences and inclusive tariffs with unlimited minutes.

Start Here

Full list of features per Licence

See the full list of cloud features per licence below. Each user needs one individual licence. You can Mix & Match between plans.

See all Swift Features
Devices per user1101010
Call Analytics-CDR
100+ Phone Service Features
Call Recording
Internal collaboration: SoftPhone, Chat, File Sharing, iPhone/Android Apps, Post-it, Desktop Sharing, Video Calls peer to peer, SMS Sending and receiving*
External Collaboration: Live Conference Meetings, Recording, Facebook & YouTube streaming
Kite WebRTC: Collaborate with customers from the company website
Attendant Console
WebAPI – TAPI integration: CRM Integration – Click to Dial/ Call Pop-Up
CDR-View: Data analysis for managers – Contact Center Manager**
Business Intelligence: Text to speech and Dynamic IVR – Automatic speech Transcription -Receive Voicemail as text – Dial by name

Terms and Conditions apply. *Will require Day Saver Unit and 4G Mobile SIM Card. **Concurrent Licenses, minimum of one license will be required to run reports.

All the Cloud PBX features you need, + much more…

Why pay for multiple services? You can have everything your business needs with Swift!

All the standard PBX Phone functionalities + 100 more features. With HD Audio and Video, used by a million customers, including European Governments.

  • Work on any device from anywhere
  • Cloud Telephone with 100+ Features
  • Video Conferencing
  • Chat, Screen and File Sharing
  • 5 Clicks set-up
  • Call Recording on-demand
  • Trusted and Reliable platform with +1 Million users
  • Flexible licences and inclusive tariffs with unlimited minutes.
See all Swift Features
swift devices cloud phone
Ithace Logo

Extensive knowledge in market sector, always ready to respond and provide solutions.

Ithaca Energy (UK) Ltd
Sebmat Logo

Excellent support is given on our VOIP cloud system – no request is too small.

The Slough and East Berkshire C of E Multi Academy Trust
Prince Logo

Great customer service and attention to detail.

Business In The Community
Menzies Logo

Consistently excellent, proactive service.

Menzies Distribution Ltd
Newbattle Logo

Great service before and after installation

Newbattle Medical Practice
Travis Perkins Logo

Friendly team, dedicated to making the customer special. Great back office team who go the extra mile. Also have a great set of products that have meet our needs over the past few years. I’ve already recommended Arrow to businesses we’ve sold and they have bought your services.

Travis Perkins Trading Co. Ltd
Sony Logo

Arrow always deliver a top quality service. Whenever I need assistance or have a query they are always fast to answer or deliver a solution. After years of working with you guys I still cannot fault anything and it is always a pleasure to deal with you all.

Sony Interactive Entertainment Europe Ltd
Master Build Logo

Excellent service and support, well priced products, clear and concise reports and billing.

Federation of Master Builders Ltd
Master Build Logo

Excellent service and support, well priced products, clear and concise reports and billing.

Federation of Master Builders Ltd
Campbell Smith Logo

Customer Service is excellent and all the engineers are very friendly. We got lucky with Arrow Business Communications.

Campbell Smith LLP
Corp Logo

Customer Service is excellent and all the engineers are very friendly. We got lucky with Arrow Business Communications.

St Phillips

Have always received an excellent service whenever I have had cause to phone the Service Desk. Would recommend your company to anyone. Many Thanks

St Philips School

Swift is Managed by Arrow one of the UK’s Top Telecom resellers with 25+ Years of Telecom experience.

UK based support with more than 10 years of experience in implementing cloud and IT solutions for businesses.

About Us

Minimum Internet Speed Requirements

100 Kbps per call
10 concurrent calls = 1 MBps

Video/ Multimedia
Outbound from the participant: 300 kbps
Inbound to the participant: 300 kbps