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We believe in a face to face approach to telecoms and aim to develop strong relationships across multiple levels within your organisation. We are keen to build on these relationships and work with you to support your business identifying your overall strategy combined with future goals and initiatives. We will adopt regular service reviews as we believe these meetings provide an ideal forum for reviewing processes, service level agreements as well as communicating new technologies and value added services.
Every customer has a named Account Manager who has overall responsibility for your services and an Account Executive who will maange your operational, day to day queries.
One of Arrow’s key strengths is not only the knowledge and experience of our staff but our close working relationship. All product lines are supported and managed by our team of product specialists who regularly collaborate on projects to ensure that solutions meet customers’ needs both now and as their businesses change.
The inclusion of a range of comprehensive data centre and cloud services adds significant value to the wider Arrow group in support of our Public Sector
Find out why a cloud contact centre is a great solution for businesses of any size in today’s demanding comms environment.
The last year has seen a significant change in the expectations of customers when connecting with contact centres. Is yours equipped to handle all their needs?
