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Working hours: Monday - Friday 08:00 - 18:00

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Our Support Promise

Relationships are key

We believe in a face to face approach to telecoms and aim to develop strong relationships across multiple levels within your organisation. We are keen to build on these relationships and work with you to support your business identifying your overall strategy combined with future goals and initiatives. We will adopt regular service reviews as we believe these meetings provide an ideal forum for reviewing processes, service level agreements as well as communicating new technologies and value added services.

Every customer has a named Account Manager who has overall responsibility for your services and an Account Executive who will maange your operational, day to day queries.

In-house Product Specialists

One of Arrow’s key strengths is not only the knowledge and experience of our staff but our close working relationship. All product lines are supported and managed by our team of product specialists who regularly collaborate on projects to ensure that solutions meet customers’ needs both now and as their businesses change.