Scala - Flexible Licences
Three flexible plans, all starting from 25 seats
All Enterprise Calling Functions
Every Scala licence includes all the standard functions you would expect from a Cloud Phone System:
Dial Tone, Inbound, Outbound, DDI, Pre-defined Extension Numbers, User Call Forward, Call Distribution and Pickup Groups, Voicemail, Speed-Dials, Hunt Groups, Ring Groups, Key Configurations, DND, Telephone Directory, Music on Hold, Conferencing, Call Park, Call Page, Click To Dial and lots more…
Complete List of Features
See below the complete list of features, with everything a business needs to communicate and collaborate.
| Features | Business | Advance | Enterprise |
|---|---|---|---|
| Unlimited UK Landline Calls* | ✓ | ✓✓ | ✓✓✓ |
| All Enterprise Calling Functions* | ✓ | ✓✓ | ✓✓✓ |
| Voicemail to E-mail | ✓ | ✓✓ | ✓✓✓ |
| Ad-Hoc Call Recording | ✓ | ✓✓ | ✓✓✓ |
| Help Desk Support: 08:30 - 18:00 | ✓ | ✓✓ | ✓✓✓ |
| User Portal | ✓ | ✓✓ | ✓✓✓ |
| Admin Portal | ✓ | ✓✓ | ✓✓✓ |
| Web / Desktop Client | ✓ | ✓✓ | ✓✓✓ |
| Rent or Buy Handset Options | ✓ | ✓✓ | ✓✓✓ |
| Geo Resilient Platform | ✓ | ✓✓ | ✓✓✓ |
| Call Analytics* | ✓ | ✓✓ | ✓✓✓ |
| Unlimited UK Mobile Calls* | ✓✓ | ✓✓✓ | |
| Web / Desktop / Mobile Softphone | ✓✓ | ✓✓✓ | |
| Hot Desk / Mobile Twinning | ✓✓ | ✓✓✓ | |
| Call Hand-off | ✓✓ | ✓✓✓ | |
| Team Collaboration - MiTeam | ✓✓✓ | ||
| Skype for Business Add-On | ✓✓✓ | ||
| Min. Contract Term | 36 | 36 | 36 |
| Min. Users | 25 | 25 | 25 |
*Terms and Conditions apply. Always check with your account manager. Call Analytics: Free up to 99 seats.
All enterprise calling functions: Dial Tone, Inbound, Outbound, DDI, Pre-defined Extension Numbers, User Call Forward, Call Distribution and Pickup Groups, Inclusive On-Net Calls, Voicemail, Speed-Dials, Hunt Groups, Ring Groups, Key Configurations, DND, Telephone Directory, Music on Hold, Conferencing, Call Barring, Toll restriction, Call Park, Call Page, Click To Dial and lots more…
Optional Add-Ons
Choose from a range of flexible add-ons available across the 3 licences:
| Business | Advance | Enterprise |
|---|---|---|
| CRM Integration | ||
| Contact Centre | ||
| Call Recording | ||
| Vidyo - Video Conferencing | ||
| Global Meet | ||
| Mitel API for Bespoke Integration | ||
| Fax to Email | ||
| Mitel MiVoice Business Console | ||
| PCI Compliancy | ||
| Inbound Numbers | ||
| Single Layer Auto Attendant | ||
| Multi Layer Auto Attendant | ||
| 24/7 Arrow Ninja Support | ||
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