Scala - Flexible Licences

Three flexible plans, all starting from 25 seats

Features key points

Business
Everything you need to get your business phones up and running
Business

Web & Desktop Client with Call Analytics*

Unlimited
Landline National Calls

User Portal




Advance
All of business licence, plus collaboration features
Business


Web, Desktop and Mobile Softphone

Unlimited
Mobile Calls

Hot Desk and Mobile Twinning



Enterprise
All of advance licence, plus team collaboration and SfB Add-On
Enterprise

Team
Collaboration Tools

MiTeam
with Video Meetings

CRM Integrations
+ Skype for Business


All Enterprise Calling Functions

Every Scala licence includes all the standard functions you would expect from a Cloud Phone System: 

Dial Tone, Inbound, Outbound, DDI, Pre-defined Extension Numbers, User Call Forward, Call Distribution and Pickup Groups, Voicemail, Speed-Dials, Hunt Groups, Ring Groups, Key Configurations, DND, Telephone Directory, Music on Hold, Conferencing, Call Park, Call Page, Click To Dial and lots more…

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Complete List of Features

See below the complete list of features, with everything a business needs to communicate and collaborate.

Features Table
FeaturesBusinessAdvanceEnterprise
Unlimited UK Landline Calls*✓✓✓✓✓
All Enterprise Calling Functions*✓✓✓✓✓
Voicemail to E-mail✓✓✓✓✓
Ad-Hoc Call Recording✓✓✓✓✓
Help Desk Support: 08:30 - 18:00✓✓✓✓✓
User Portal✓✓✓✓✓
Admin Portal✓✓✓✓✓
Web / Desktop Client✓✓✓✓✓
Rent or Buy Handset Options✓✓✓✓✓
Geo Resilient Platform✓✓✓✓✓
Call Analytics*✓✓✓✓✓
Unlimited UK Mobile Calls*✓✓✓✓✓
Web / Desktop / Mobile Softphone✓✓✓✓✓
Hot Desk / Mobile Twinning✓✓✓✓✓
Call Hand-off✓✓✓✓✓
Team Collaboration - MiTeam✓✓✓
Skype for Business Add-On✓✓✓
Min. Contract Term363636
Min. Users252525

*Terms and Conditions apply. Always check with your account manager. Call Analytics: Free up to 99 seats.

All enterprise calling functions: Dial Tone, Inbound, Outbound, DDI, Pre-defined Extension Numbers, User Call Forward, Call Distribution and Pickup Groups, Inclusive On-Net Calls, Voicemail, Speed-Dials, Hunt Groups, Ring Groups, Key Configurations, DND, Telephone Directory, Music on Hold, Conferencing, Call Barring, Toll restriction, Call Park, Call Page, Click To Dial and lots more…

Optional Add-Ons

Choose from a range of flexible add-ons available across the 3 licences:

Features Table
BusinessAdvanceEnterprise
CRM Integration
Contact Centre
Call Recording
Vidyo - Video Conferencing
Global Meet
Mitel API for Bespoke Integration
Fax to Email
Mitel MiVoice Business Console
PCI Compliancy
Inbound Numbers
Single Layer Auto Attendant
Multi Layer Auto Attendant
24/7 Arrow Ninja Support

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