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Flexible Licences

All Enterprise Calling Functions

Every Scala licence includes all the standard functions you would expect from a Cloud Phone System:

Dial Tone, Inbound, Outbound, DDI, Pre-defined Extension Numbers, User Call Forward, Call Distribution and Pickup Groups, Voicemail, Speed-Dials, Hunt Groups, Ring Groups, Key Configurations, DND, Telephone Directory, Music on Hold, Conferencing, Call Park, Call Page, Click To Dial and lots more…

Business

Everything you need to get your business phones up and running

  • Web & Desktop Client with Call  Analytics*
  • Unlimited Landline National Calls
  • User Portal
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Advance

All of business licence, plus collaboration features

  • Web, Desktop and Mobile Softphone
  • Unlimited Mobile Calls
  • Hot Desk and Mobile Twinning
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Enterprise

All of advance licence, plus team collaboration and SfB Add-On

  • Team Collaboration Tools
  • MiTeam with Video Meetings
  • CRM Integrations + Skype for Business
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Learn more about Licences

Complete List of Features

See below the complete list of features, with everything a business needs to communicate and collaborate.

See all scala features
FeaturesBusinessAdvanceEnterprise
Unlimited Uk Landline Calls*
All Enterprise Calling Functions*
Voicemail to E-mail
Ad-Hoc Call Recording
Help Desk Support: 08:30 – 18:00
User Portal
Admin Portal
Web / Desktop Client
Rent or Buy Handset Options
Geo Resilient Platform
Call Analytics*
Unlimited UK Mobile Calls*
Web / Desktop / Mobile Softphone
Hot Desk / Mobile Twinning
Call Hand-off
Team Collaboration – MiTeam
Skype for Business Add-On
Min. Contract Term363636
Min. Users252525

*Terms and Conditions apply. Always check with your account manager. Call Analytics: Free up to 99 seats.

All enterprise calling functions: Dial Tone, Inbound, Outbound, DDI, Pre-defined Extension Numbers, User Call Forward, Call Distribution and Pickup Groups, Inclusive On-Net Calls, Voicemail, Speed-Dials, Hunt Groups, Ring Groups, Key Configurations, DND, Telephone Directory, Music on Hold, Conferencing, Call Barring, Toll restriction, Call Park, Call Page, Click To Dial and lots more…

Optional Add-Ons

Choose from a range of flexible add-ons available across the 3 licences:

See all scala features
BusinessAdvanceEnterprise
CRM Integration
Contact Centre
Call Recording
Vidyo – Video Conferencing
Global Meet
Mitel API for Bespoke Integration
Fax to Email
Mitel MiVoice Business Console
PCI Compliancy
Inbound Numbers
Single Layer Auto Attendant
Multi Layer Auto Attendant
24/7 Arrow Ninja Support

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