Samsung delays Fold launch following screen breakage reports
Samsung has announced it will delay the launch of its upcoming Galaxy Fold device after reports that several of the test units sent out to reviewers experienced screen problems within just a few days of use.
The device was originally intended to go on sale in the US on Friday (April 26th), with a UK launch following on May 3rd, but the Korean firm has now postponed this while it investigates the issue.
Samsaung stated it will "fully evaluate the feedback and run further internal tests", and will announce a new launch date in the coming weeks.
Problems with the device began to emerge just a few days after the first batch of reviewers were issued handsets for evaluation. Several journalists reported the inside displays on the folding device flickering, freezing and dying completely.
Some reviewers admitted to removing a plastic cover on the screen in the mistaken belief it was a temporary protector intended to be taken off before use, as is the case with many other phones. On the Fold, this outer layer is not intended to be removed, which some have suggested contributed to the breakages.
However, not all reviewers who experienced problems had done this, and commentators have noted that this alone would not explain why the inner screens experienced the problems they did.
In a statement, Samsung said: "Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance."
It added the firm would take measures to better protect the screens, as well as improve the guidance it offers to users, by making it clearer that the outer protective layer should not be removed.
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