Panasonic

Unified Communications

Unified Communication can help your business by allowing anytime, anywhere access to business communications. It’s a solution made up of a variety of elements, such as phone calls, conferencing, messaging, device awareness, e-mail, telephony, information sharing, all combined with a common user interface.

Panasonic KX-NS700

The new smart hybrid IP PBX KX-NS700 from Panasonic is designed specifically for small or medium-sized businesses looking a unified communications solution that doesn’t require a big budget. It will grow with your business, is easy to install, maintain and configure to meet your changing requirements making it the ideal alternative to cloud-based solutions

Features:

          • Receive calls wherever you are on your premises
          • Integrate mobile phones with your office communications network
          • Record up to 400 hours of voicemail, and receive email notifications whenever a call is missed or voicemail left
          • Use the call routing function without the need for an external CTI server
          • Let callers know where they are in a queue, so they can decide whether to wait, leave a message or hang up, improving customer satisfaction

The KX-NS700 is compatible with a wide selection of Panasonic’s latest desktop and DECT phones.

Communication Assistant

The Communications Assistant allows you to make calls by searching through a contact list. You can also see presence information about all users so you know whether they are on the phone, in a meeting or out of the office for example.  Using your PC you can park calls and transfer them to someone else just by using your mouse.

Listening in on calls for coaching purposes is easy too. Communications Assistant allows supervisors to monitor the performance of employees, individually and as part of a set extension group.

KX-NS1000 – IP Business Communications Server

If you have staff that spend most of their time away from their desk phones, the Poltys CA RCS will provide them with a Follow Me option so that calls to extensions are automatically routed to a smartphone or tablet. Presence information is included and the CA RCS integrates fully with the desktop UC client.