What to consider when making the move to VoIP

What to consider when making the move to VoIP

The advantages of a voice over internet protocol (VoIP) system are beginning to be recognised by a number of companies, many of which have subsequently decided to turn their backs on traditional telephony systems as a result.

Although there are undoubtedly many benefits to be enjoyed from employing such as a system, rushing into the process of transforming your system can cause more problems than it solves. It is therefore vital that you think carefully about how VoIP can meet the requirements of your organisation.

Perhaps the most obvious consideration is whether your business contains the budget to cater for the necessary equipment and start-up costs, as this can potentially burn a hole in the pocket of your budget. As well as the phones themselves, there are many other pieces of equipment such as LAN cabling and LAN switches, which are often vital for setting up an effective VoIP system. Then there are other potential costs such as training, setting up and testing.

It is also important for your strategy to be as forward-thinking as possible, as this will help to ensure that you are not caught off-guard by any upgrade costs.

The modern workforce is also considerably more mobile than ever before, a trend that brings with it a number of other challenges.

Although broadband speeds within the comfort of the office are more than adequate, the same cannot always be said for mobile broadband.

One potential recommendation is to utilise one or more suppliers as this will help to ensure that you can enjoy great coverage wherever you are.

Finally it is always important to test your VoIP meeting spaces and  team-working environments well in advance of introducing them to your company infrastructure, as this will help to adequately prepare your system and iron out any potential issues.

One great option for businesses is the Horizon hosted telephony system, which offers all the benefits of a traditional office PBX telephone system, as well as the flexibility, resilience and cost effectiveness of a hosted VoIP solution.