VoIP market boosted by SIP trunking

VoIP market boosted by SIP trunking

The voice over internet protocol (VoIP) industry has been rising to prominence within businesses in recent years, but it now seems that new innovations is increasing its popularity.

A report published by Infonetics Research on the latest VoIP and unified communications (UC) trends has indicated that there has been a nine per cent growth in the market in 2012, taking total revenues up to £41 billion.

Cloud-based services, hosted VoIP and UC services revenue climbed by 17 per cent over the last year when compared with figures from 2011.

The use of SIP trunks jumped by a huge 83 per cent in 2012 from the previous year, as multi-site businesses adopt the technology in a bid to tap into the significant cost savings and flexibility it provides.

This figure backs up what was discovered in a similar report last month from the organisation, which discovered that the use of SIP trunking will grow from 38 per cent now to 58 per cent in 2015.

Managed IP PBX services, which focus on dedicated enterprise systems, remain the largest business VoIP services segment, and sales grew nine per cent in this area across the last 12 months.

Diane Myers, a principal analyst at Infonetics Research, said that the market has now moved beyond the early adopter stage that was seen in the past and is now gaining mainstream status as it becomes more widespread and well used by businesses.

"New geographic regions are opening up and SIP trunking and hosted UC continue to heat things up, fuelling growth. Vendors are increasingly pitching cloud telephony and unified communications services alongside SIP trunking as more multi-site businesses seek out hybrid solutions," she added.

The future for VoIP appears to be bright, as the researchers at Infonetics have predicted that the market will grow to £54.1 billion in 2017, as more and more businesses look to take advantage of the significant benefits available to them from the service and technology.