VoIP can cut costs by 40% – 70%, says expert

VoIP can cut costs by 40% – 70%, says expert

The implementation of voice over internet protocol (VoIP) services has the potential to save businesses anywhere from 40 to 70 per cent on their telecommunications costs.

That is the opinion of Mitchell Barker, chief executive officer of South Africa comparison site WhichVoIP.

He said that organisations can save a huge sum on monthly outgoings as VoIP runs over the internet rather than through traditional telephone lines, dramatically reducing the cost of calls.

As well as reduced call costs, the implementation of VoIP also means firms benefit from not having to pay for the maintenance of their phone lines.

"When the cost of a VoIP solution over its entire lifetime is compared to that of a traditional telephony system, it is also far more cost-effective to maintain and expand," Mr Barker explained.

Another benefit of VoIP is that it can stretch much further than office use as mobile workers can utilise the technology from all over the world to keep in touch with colleagues and maintain communication.