Video conferencing reduces flexible worker disconnect

Video conferencing reduces flexible worker disconnect

The rise of technology in the workplace has brought about a whole host of changes, such as the use of smartphone and tablets, which have enabled much greater flexibility.

This means that more and more employees are able to work from where they like, with many choosing to take advantage of this and spend more time at home.

While this is a good move for productivity, it can lead to issues with collaboration and those who work away from the office feeling disconnected from their colleagues and what is going on at the business.

One way of combating this is to implement video conferencing solutions, which have been found to reduce the level of worker disconnect, with 87 per cent of respondents to a Wainhouse Research study indicating that the presence of the technology allowed them to work from home without feeling disconnected.

Employees accustomed to using video conferencing through their own personal devices, such as smartphones and tablets, indicated that this element of the technology will be vital when it comes to building business relationships.

The addition of a visual element to meeting with flexible workers or those at other premises boosts engagement dramatically. It was discovered that audio-only meetings, carried out over the phone, can inhibit sharing, which means teams can take much longer to come to a decision, reducing efficiency and productivity.

Often those involved in a video conference will speak more freely, as they can be seen by other members and know when an appropriate point to contribute opens up, something that can be difficult over the phone with many people involved.

The technology can also be utilised to build a team spirit and ethic. In the past, businesses were reluctant to allow flexible working, as it was difficult for homeworkers to build a rapport and working relationship with their office-based colleagues.

With technological advances, they can be in the room together in seconds, aiding decision making and ensuring everyone is on the same page, particularly as visual cues and the way people react can be gauged more accurately.