Three reasons why VoIP benefits businesses

Three reasons why VoIP benefits businesses

Voice-over Internet Protocol (VoIP) is becoming more and more popular among businesses at the moment, with ever-growing number of firms leaving traditional telephone lines behind for the new technology.

Adding a reliable and cheap VoIP service into a workplace has a host of benefits, with one of the main reasons behind the rise in uptake the huge cost savings that can be made.

The technology is cheap and easy to install as there are no setup fees and it cuts back instantly on landline calls. The technology is also flexible and scalable, which means that it can fit your business perfectly.

You can extend or reduce your coverage, meaning that money is saved where possible and also giving you the ability to cater to short periods of increased demand, a time where you may need extra space.

Per-minute fees are also eliminated with VoIP as a good internet connection provides you with an unlimited plan, so you and your employees can make unlimited calls around the world

Continuity is another major benefit of hosted VoIP services, as the nature of the technology means that disasters can be coped with much easier than if a company relied on landlines.

If something goes wrong at one office, calls can be quickly and easily transferred to one that is fully functioning. Due to the fact the PBX is hosted in a secure data centre away from your premises it will still be fully operational and enable your company to continue working, without consumer and customers being aware of the difficulties.

With one of the wettest years on record in 2012, flooding affected a host of firms, which has brought business continuity measure to the fore. VoIP can help with this as calls can be transferred to the mobile phones of workers who may not be able to reach the office.

All of these benefits are making VoIP an appealing new technology for a whole host of businesses and analysts have predicted that the technology will increase in uptake in the coming years.