SIP trunking infrastructure ‘can reclaim 23% of lost productivity’

SIP trunking infrastructure ‘can reclaim 23% of lost productivity’

SIP-based unified communications infrastructure could help businesses reclaim some of the lost productivity that currently exists in their organisation.

According to Webtorial, implementing SIP trunking within a business could improve efficiency by almost a quarter.

The data revealed that one in three enterprises surveyed has already deployed SIP trunking with an average cost reduction of one-third. The introduction of voice over internet protocol (VoIP), unified communications and video conferencing capabilities were all highlighted as factors improving productivity.

A SIP Trunking for Dummies book has also been published to help businesses come to terms with the technology. It examines how firms can reduce traditional telecom bills by as much as 75 per cent through the introduction of the technology.

"Most enterprises are familiar with VoIP and probably have begun at least thinking about implementing Unified Communications – a suite of integrated voice, video, data, and text communications delivered via the VoIP protocol known as Session Initiation Protocol (SIP)," the authors explained in the introduction to the book.

"In fact, many enterprises have begun to deploy these services but are still connecting their primary voice communications systems called Private Branch Exchanges (PBX) by using legacy Time Division Multiplexing (TDM) T1 lines. This approach adds cost and complexity and makes your network less ready for taking the next step in UC. A better way to connect PBXs is to move past those expensive T1s and on to an integrated Internet Protocol (IP) network using SIP trunking," the authors advised.

The Heavy Reading IP Services Insider report, which was released earlier this year, revealed that SIP trunking is becoming crucial for many firms as they look to take advantage of the savings.

Its flexibility and savings on the cost of telephone lines are encouraging more and more business to take up the opportunity to boost their existing profits, as well as the benefits associated with running cloud technologies.

Larger businesses can also capitalise on the disaster recovery advantages of SIP trunking as the technology can transfer calls from one premises to another should an event occur where a site is shut down, again reducing the amount of working hours that could be lost.