Make sure your VoIP network is secure

Make sure your VoIP network is secure

The rise of voice over internet protocol (VoIP) has been largely responsible for a significant overhaul in the way that businesses approach the idea of communication.

Small or medium-sized businesses (SMBs) have greatly benefited from both the financial efficiency and practical flexibility that comes with such technology.

Yet as well as an array of positive, there are also a number of potential pitfalls that SMBs should be aware of when implementing VoIP for their business.

Security has become a much more important consideration for many users of VoIP, with the risks of hacks becoming increasingly prominent for companies all over the world, in many cases causing devastating consequences.

Hackers often take advantage of a lax approach to aspects of security to use VoIP and even an SIP trunks to set up numerous calls to their own lines, which receive a portion of the money charged.

It is the technological equivalent of being robbed, and if the problem is not addressed, it can lead to a crippling financial meltdown so severe it could close your business down in a matter of weeks.

Thankfully, there are precautions you can take to make things as difficult as possible for those wishing to engage in criminal activity.

One of the main ways you can instantly improve your level of security is to ensure that default passwords, which often come with the service when first installed, are quickly changed.

Not only should you encourage workers to change passwords, but it is also a good idea to ensure that they are lengthy and alphanumeric. You can ensure this happens by making it a part of your company's technology policy.

Administrative access ports should always have a feature that locks out anyone who submits an invalid password three times. It also helps to ensure that an alert is sent out whenever this lock-out is activated.

If your security still manages to become compromised, it is a good idea to ensure that there is a credit limit on your account. This means that if your network is hacked, the level of financial damage is reduced to an absolute minimum.