Internet boom set to drive VoIP uptake

Internet boom set to drive VoIP uptake

The rise in the prevalence and quality of internet connections in the UK is set to bring about a rise in the number of people making use of voice over internet protocol (VoIP).

The latest figures from the Office for National Statistics (ONS) indicated that 33 million adults in the UK use the internet every day of their lives.

This is a rapid rise from the 16 million who admitted to doing so in 2006, which means that there are now more web-savvy Brits than ever.

A rise in the number of clued up people has led to many businesses expanding their knowledge base of new technologies and allowing workers to make use of them, such as cloud computing, VoIP and personal smartphones and tablets.

VoIP seems to be something professionals in the UK are coming around to, with 32 per cent of respondents to the ONS survey indicating that they had made a telephone or video call over the internet in 2012.

This is double the figure estimated in 2009 of 16 per cent and well above the eight per cent recorded in 2007.

With IP telephony providing a cheap way of businesses and their employees to communicate from all over the world, it is no surprise that so many people have embraced VoIP.

It allows cheap calls over the internet, rather than paying the more expensive rates of traditional telephone operators, with international calls a great deal cheaper, making it much more cost-effective for companies that have staff around the world.

As well as cost savings, the implementation of VoIP within a business brings a whole host of new features that can help the company be more productive and efficient.

More in depth voicemail features is one addition companies will get through VoIP, as it allows workers to come and go as they please without the fear of losing important calls or information by being away from the phone for a few minutes.