How unified communications could help solve BYOD challenges

How unified communications could help solve BYOD challenges

The use of bring-your-own-device (BYOD) strategies has become increasingly widespread in workplaces not only in the UK, but all over the world.

Many employers have found that implementing this approach not only improves productivity, but have also found that it has helped to boost the morale among many workers.

However, there are a number of challenges that have been associated with this new trend, not least to do with the security of sensitive company data.

There are also legal issues too. For instance, if personal mobile numbers are given to business contacts, then the information for those people will be lost from the enterprise when the worker concerned leaves the company.

This can present a problem, not just in practical terms, but also in that it may find it difficult to stay ahead of its rivals, as that employee could take the contacts that it has stored on its own personal device and use it to benefit a competitor.

Using a personal device at work means that it is also difficult for companies to keep a track of what their employees are doing.

If workers are using their own personal device, companies do not have any right to access emails, phone logs and messaging communications. This makes it harder for an employer to prevent any sort of illegal activity within the organisation.

One of the solutions to these problems is to implement a  fixed-mobile convergence policy as part of an overall unified communications (UC) solution.

A good way to do this is to include a company policy that requires employees to download a mobile client app onto their device so that it can be used as another extension of an existing UC system.

This subsequently allows mobile users to benefit from having access to phone system features such as transferring calls, making conference calls and access to the corporate directory.

It also fits in with a company's policy of cost control , while also making it easier to oversee the activity of employees and keep data secure.