Employees having trouble with video conferencing

Employees having trouble with video conferencing

The popularity of video conferencing has seen exponential growth over the last few years, becoming a common feature within workplaces across the country and beyond.

However, research has suggested there could still be some way to go before video conferencing is truly accepted as a viable means of corporate communication.

The foundations for success are clearly already in place.

A recent report posted by Blue Jeans Network found that among the 116 IT and Operations decision makers across the UK to be surveyed, just over three in four (76 per cent), said that video conferencing has had a noticeably positive impact on their business and employees.

Yet there are still barriers, with over half of respondents stating that the video conferencing hardware in place is both outdated and unfit for purpose.

Despite the potential positivity surrounding the technology, only eight per cent plan to update their hardware in the next 12 months, leaving 49 per cent of respondents dissatisfied with the offering of their hardware solution.

The findings demonstrate a sizeable gap between what businesses believe is efficient and the technologies themselves.

Even when hardware is up to the job, evidence is mounting to suggest that workers are also struggling to learn how to effectively use such tools.

Over half (53 per cent) said such hardware brings difficulties in use. And while nearly 60 per cent believe the ability to easily join meetings is important, but only nine per cent said their vendor offers an easy-to-use experience.

By allowing such obstacles to fester among your workforce, there is a real danger that companies will not be able to convince their workforce that the benefits of video conferencing are worth making a fuss over.

It is therefore essential for companies to ensure they have a grip on how to use such platforms in order to achieve successful implementation.