Companies continuing to migrate VoIP services to the cloud

Companies continuing to migrate VoIP services to the cloud

The migration of services to the cloud and the use of voice over internet protocol (VoIP) have both been recognised as being two of the most important changes in how companies operate.

Flexibility has become key for firms across a wide range of sectors, with many organisations looking to overcome the difficult economic climate by doing all they can to enhance their profitability.

This is particularly true for small or medium-sized businesses (SMBs), many of which see an agile approach as a great way of improving their chances of competing with larger rivals.

It is for this reason that cloud-based unified communications (UC) are becoming increasingly popular with many businesses.

Whereas in the past it would have been common for VoIP to be a hosted by an on-premise solution as a means of making communications more streamlined and effective, the flexibility of the cloud has made it the preferred option for many firms.  

For instance, by having a UC solution on the cloud, it makes it easier to work from just about anywhere, whether it be at home, in the office or out and about.

This idea has become central to the flexible working ideology, with the cloud seen as the best way of meeting these needs.

On-premise solutions are capable of giving workers the chance to work remotely, but it provides a number of challenges to a company's IT department, particularly when the UC platform in question is sitting behind an enterprise firewall.

The necessary servers and subsequent management require real and sometimes excessive costs. However, all of these are are substantially reduced with a cloud solution.

By simplifying the process, it is much easier for companies to not only make internal communications, but also gain greater involvement from third parties, many of whom can easily access an organisation's system.