Common mistakes to avoid when making the move to SIP

Common mistakes to avoid when making the move to SIP

An increasing number of businesses are beginning to gain a greater understanding of the benefits that come from migrating to a SIP-based network, not least the fact that it can cut costs and improve the effectiveness of the communications within an organisation's infrastructure.

Yet there are many firms implementing such a system are still making a number of common errors that can be easily avoided.

According to Sonus, one such mistake is to overestimate the effect it can have on a company's return on investment (ROI).

Although SIP can save your business money, this is often the result of cumulative factors, such as replacing PRI trunks, getting rid of legacy equipment, reducing long-distance toll charges through methods such as least-cost and on-routing.

Despite the fact that there are a number of benefits from implementing an SIP network, it is worth bearing in mind that it can take days, weeks or even months, depending on the complexity of the situation, as well as the competency of your solutions provider.

To avoid an unnecessarily long wait, it is always worth making sure that your solutions provider offers a validated service the meets industry standards, and that they can also demonstrate that they can have tight integration with other vendor solutions that could be within your network.

Perhaps one of the more baffling mistakes that many companies make when implementing such a system is ending up with a network that is more complicated than the one they started with.

As well as sometimes making your network less simple than it needs to be, many companies implementing such technology do not provide a seamless transition for their users.

In an ideal world, subscribers are not aware that any changes to their system have taken place, as numbers stay the same, while the quality of calls is either the same or better.

But much of this depends on the SBC involved, which is responsible for routing calls to the correct destinations, while also support legacy communications technologies such as touchtone and fax services.

It is therefore important to ensure that users choose an SBC that offers support to legacy system and that it can continue to give support for legacy support for services like voicemail and call-forwarding.