Why education is key in ensuring a smooth transition to the cloud

Why education is key in ensuring a smooth transition to the cloud

Awareness of the benefits surrounding cloud computing has arguably increased dramatically over the course of the last few years.

Yet it seems that a number of companies are still struggling with their attempts to move the operations to a cloud-based platform, with some employees causing headaches for chief security officers (CSOs) by questioning the need for migrating to such a system.

One of the main concerns expressed by employees and other cloud users is the issue of security.

Keeping data safe has become a hugely important topic in the digital age, with a number of high-profile scandals causing damage to several household names.

That has led to an atmosphere of caution among workers, who as a result have grown increasingly suspicious of such platforms.

In order to overcome such sentiment, it is important for companies to go on an educational offensive, acknowledging the concerns of users to subsequently help offer a sense of understanding that will help to make the workforce more confident about the benefits of the cloud to the overall business.

Stephen Hand, former chief information officer of a global risk management organisation and advisory services director at CIO Connect, told Cloud Pro that his own experiences have found an educational approach to be particularly useful in helping cloud adoption.

He said: “The IT team reacted by launching a ‘hearts and minds’ campaign in an attempt to persuade salespeople of the benefits of the change in the way of working.

"The IT team was also careful to talk of the potential downsides of not embracing the cloud, such as the business shrinking and sales people not being able to meet the personal targets that had been set by the chief executive.”

He added that firms should not simply roll out a new company-wide system and then expect workers to immediately show enthusiasm, claiming that "people and process must be addressed alongside the introduction of any new technology, not afterwards."