Care UK Video Consultation – ClineCall Case Study

Video Consultation trial proves a success for England’s largest independent provider of NHS services.

Care UK recently launched its innovative Practice Assist service, which supports GP practice partners to run their surgeries more efficiently through a remote clinical hub, offering additional GP capacity and extended opening hours.

Care UK wanted to explore adding video capability as an option to its Practice Assist offering and worked with ClineCall Video Services to conduct a three-month trial.


  • How closure rates were increased to 89% for certain cohorts

  • Why 88% of participating patients were under 40

  • Which conditions were more successfully diagnosed using video consultations

  • Key findings and recommendations from Care UK

Download the findings from Care UK who carried out a field trial on the Arrow ClineCall video consultation service as part of their Practice Assist service.

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