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Microsoft Teams

With 250 million+ daily users, your competitors, customers, maybe even your company are all using Teams. No surprise it’s becoming the de facto collaboration tool for businesses. What’s more, the platform is predicted to become as important as your internet browser, integrated with most of your tech stack apps

Microsoft Teams, Migration, Managed Service2021-11-09T21:36:43+00:00

Your productivity is our business 

microsoft gold partner

As a Microsoft Gold partner powered by 25+ years’ experience, we specialise in Microsoft Teams for larger, complex and distributed organisations. You get an enterprise-ready service that’s seamless, stable, and reliable. Plus our in-house voice platform to further extend your possibilities. 

Delivering Mission Critical performance 

  • Seamless 
    Built for modern business. Where staff spend up to 80% of their time collaborating. 
  • Connected 
    Integrated with your infrastructure, applications, even legacy systems. Giving you a full, secure, hybrid ecosystem. 
  • Microsoft Certified 
    Choosing a Microsoft Gold Partner means our engineers and architects audit your entire environment. Designing your bespoke solution so that it works anywhere, anytime. 

Your quality-guaranteed voice platform 

  • The Voice for Teams platform sits in our purpose-built, geo-resilient data centres 
  • Expertise over 10+ years in hosted telecoms – since we launched the UK’s very first Mitel-hosted platform 
  • Capable of hosting tens of thousands of users 
  • Built on carrier-grade hardware 
  • No third-parties – we manage it all 
Voice for Teams

Your end-to-end integrated communications platform

Explore an extended list of Teams compatible services. These include Contact Centres, PCI compliant payment systems, Call Recording, Attendant Consoles, Wall Boards, Reporting plus much more. 

Teams Contact Centre

Audiovisual experiencefor productivity in offices & at home 

  • 100s of Teams installations completed. Linking meeting rooms to huddle spaces – for FTSE100 clients to SMBs
  • AV design services can include personal AV for desks and home, for seamless and consistent performance across multiple locations
  • Robust and easy-to-use AV systems that support your staff to work, present and collaborate wherever, whenever
Meeting Rooms

Secure collaboration to free your users 

  • Choose a partner that already provides cyber security to 500,000+ users 
  • Get a bespoke cyber security solution for your Teams instance, fully customised to your company needs 
  • Purpose-built to solve your user and corporate security weaknesses
Cyber Security

The job is only done when all your users are productive 

Your Teams Service and Support packages come with Arrow Skills 

5,000+ regularly updated training videos, available on-demand to your users, from inside your Teams instance 

About Us

With over 25 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

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We’re here to deliver a seamless, stable, reliable experience that your organisation can’t live without. As a Microsoft Gold partner, with our own voice platform and 25 years’ experience in Telecoms and IT services we’re perfectly positioned to do just that.

FAQs

Can I port in existing numbers to Teams?2021-10-10T15:27:42+00:00

Yes, absolutely. We can port your numbers without downtime, for business continuity and peace of mind.

What is direct routing for Microsoft Teams?2021-10-10T15:27:06+00:00

This connects your Microsoft Teams tenant to a PSTN, so users can make and receive calls using Teams on any device.

Why are SIP Trunking services becoming popular?2021-10-10T15:26:29+00:00

Session Initiation Protocol (SIP) uses VoIP protocol to connect phone systems to the PSTN. SIP trunk are seen as a cost-effective alternative or replacement for ISDN, which is being switched off in 2025.

What is a business PBX phone system?2021-10-10T15:25:51+00:00

A Private Branch Exchange (PBX) manages your users’ internal calls, routing them to the right extensions, and offers a certain number of external numbers.

What is a Microsoft Teams SBC?2021-10-10T15:25:14+00:00

The Session Border Controller (SBC) securely transfers data from your phone system into the Public Switched Telephone Network (PSTN).

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