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Managed Services

Explore a range of tailor-made managed service support models. Scaled to connect and support your business, users and networks.

Managed Mobile Services2021-11-04T16:56:07+00:00

Mobile for business

Choose from 1st and 2nd line support & administration of devices and connections. UEM and Mobile Security platform management. Device rollouts with onboarding and offboarding. Bespoke reporting services. Plus many more packages based on what your business needs. 

For the past 25+ years, Arrow has been helping customers succeed with their mobility strategies. From end-to-end support to advisory services, you get the flexibility and expertise your business needs. Supporting your enterprise mobility transition without disruption to end users. Plus we can manage your mobile estate, taking away the burden from your support teams. 

Market Leading Mobile Managed Service Team

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  • Arrow’s Mobile Managed Services team are trained to give your users device support, including configuration and activation. This includes bespoke guidance for getting even more productive
  • Advanced replacement service gets any faulty devices replaced and setup in no time
  • Market-leading recycling and repair services for any broken or unwanted devices
  • Asset tagging service to easily organise device lists, allocations and roll-out schedules

Have a UEM or MTD platform that you would like us to support?

Get objective advice from our experts on the leading Gartner Magic Quadrant UEM and Mobile Security platforms.

  • Your devices configured, activated, managed and secured
  • Platform support according to your industry standards and business requirements
  • Device management and policies taken care of, freeing your teams to focus on what’s important in your IT environment
  • Standard and bespoke user guides available to boost users’ device activation and adoption

Running your fleet, everyday

Optimise productivity, performance and security of your corporate network’s fleet of mobile devices.

  • A service where everything is managed for you. Activation, set up, mid-life support, plus decommissioning and recycling
  • New connections are activated and followed until you give us confirmation.
  • You get direct network troubleshooting, thanks to our dual network service provider status. – one of only five in the UK
  • We can bar numbers, implement limits to avoid bill shocks and perform SIM swaps instantly. Whatever you need is just a message away

About Us

With over 25 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

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FAQs

What sorts of functions do UEM tools carry out?2021-10-16T15:01:11+00:00

You can use UEM to set up, control and monitor mobile devices from a single pane, manage endpoints (such as with IoT), establish a standard for configuring, protecting and complying, orchestrate infrastructure, gather analytics, and provide users with support. 

Do you offer scalable enterprise mobile management bundles?2021-10-16T15:00:25+00:00

You’ll find a variety of options with enterprise-level flexibility, with unlimited user limits. These can be easily scaled up or down depending on what your business needs. Plus you get an Insight Portal to review usage at any time.

Which management solution/s should I go for?2021-10-16T14:59:44+00:00

Arrow work with the leading providers of UEM and MTD. We use these long-standing relationships to give you high-level consultative advice based on your exact mobile management and threat prevention needs.

Is Mobile Threat Defence (MTD) the same as UEM?2021-10-16T14:59:04+00:00

No, these solutions complement each other rather than overlap. A UEM platform manages your physical device and its features, whereas an MTD platform secures and manages the actual data on that device and in transit. 

What is a UEM platform?2021-10-16T14:58:24+00:00

UEM stands for Unified Endpoint Management. It gives you a way of securing and controlling all your laptops, smartphones and tablets – from one place. 

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