Good collaboration is an essential part of running any business, and in today’s digital workplace, it’s about much more than gathering in a conference room for a face-to-face meeting.
Even the smallest firms will now find themselves managing employees across multiple locations. Meanwhile, as enterprises grow and establish new locations, keeping in touch across different offices, with employees in the field and with home workers is essential, especially as the working environment changes.
But how should firms go about putting this into practice? For small businesses, in particular, this can be a challenge. Comprehensive enterprise-grade collaboration services may be outside their budget, while consumer-grade or free options will have too many limitations to be practical, or will require businesses to juggle multiple tools in order to maintain constant contact.
For instance, one survey highlighted by Yahoo! Finance found 57 per cent of workers do not want to go back to a traditional office environment, while figures from O2 suggest almost three-quarters of companies (74 per cent) are planning a permanent shift towards remote working.
This will of course increase the need for effective collaboration tools that can connect workers around the country, and this is precisely what Swift by Arrow offers.
Work from Anywhere, Any time on Any device
One of the biggest challenges for any collaboration solution when it comes to supporting remote and flexible working is ensuring the experience offered to users is user-friendly and consistent, regardless of the device they are using or their location. To be effective, a user on a desktop PC and one holding a smartphone must be able to communicate easily and without any loss of functionality.
Meanwhile, those on the move can access the service via the dedicated iOS or Android app, depending on the device they have available.
This means an employee is no longer limited to a desk. Instead, their workplace can be wherever they choose, whether this is an office meeting or breakout room, a commuter train or their spare bedroom at home.
Beyond Video Conferencing
One of the most important elements of any effective collaboration system is a quality Video Conferencing service. Non-verbal communications, ranging from our facial expressions to our hand gestures, form a significant part of how we get our message across, so for many activities, audio-only tools won’t be good enough.
However, Video Conferencing tools are just one part of the suite of collaboration solutions on offer. Screen sharing tools, for example, make giving presentations easy, with users able to share their entire screen or individual documents. On top of this, presenters are able to share files or links with other participants in order for them to work together on a specific application or document.
With over 25 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.
Savings through automation, scale, improved service. We’ve got that covered. But the true value comes with empathy, through empowerment, collaboration. It’s connecting people that drives us forward. It’s people that make tomorrow happen.
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