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Forensics & Incident Response

Digital Forensics takes care of your current threat activity, while Incident Response gives you the framework to protect, detect and recover from any breach. This blended advisory approach is designed for today’s diverse and growing endpoints, connections, and threats

Forensics & Incident Response2022-02-07T14:46:14+00:00

Minimise Email Attack Damage with Fast, Automated Response 

Take the manual method of examining hard drives and devices for threats. Then let’s scale it to match your infrastructure and requirements. You gain this level of automated protection when you work with a partner like us. One that supports 500,000+ users with their security needs.

When email attacks evade security and successfully land in your employee inboxes, you need to respond quickly and accurately to prevent damage and limit the spread of the attack. Our automated services include digital forensics triage, to uncover the evidence you need to halt the attack at source.

Automated incident responses reduce your response time by 95% on average.

Automate your incident response in attack scenarios

Instead of your analysts manually checking your systems, our solutions enable you to automate your incident responses. Bringing you the relevant data on critical threats, and minimising resources spent on false alarms. What’s more, with full transparency built-in, you can standardise and optimise workflows for improved productivity.

  • Solutions come with advanced log management, to filter and identify relevant data points faster.
  • Consultancy services can include an activities framework for your team to use during any response.
  • Post-incident forensics you can use and cite for any subsequent internal investigation.  

Limit Damage from Email Attacks

Save crucial time with solutions that identify users that have already interacted with any suspicious emails. These emails can be automatically removed from users’ inboxes, preventing your network being compromised. Plus you can quickly know who to alert and advise on changing their credentials.

  • Identify potential attacks across your systems – even at enterprise-scale complexity.
  • Gain instant expertise on the very latest email threats within your industry and affecting your competitors.
  • Real-world proven experience from protecting 500,000+ users.

Prevent future attacks with forensic analysis

This level of expertise isn’t something many companies have in-house. That’s why we can either act as an extension of your security team, or manage your entire DFIR strategy. It’s all part of the end-to-end service that’s available, balancing security with productivity.

  • Harness Intelligence gathered from previous threat responses to block future emails from recognised malicious actors. 
  • Identify your most vulnerable employee departments or geographic areas to focus your prevention efforts more effectively. 
  • Access accredited support to help ensure regulatory compliance and protect corporate reputation.

About Us

With over 25 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

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We’re here to deliver a seamless, stable, reliable experience that your organisation can’t live without. As a Microsoft Gold partner, with our own voice platform and 25 years’ experience in Telecoms and IT services we’re perfectly positioned to do just that.


What covers an incident response strategy?2021-10-18T19:31:51+00:00

While every strategy is customised to your business needs, there are common elements. This includes preparation for when, rather than if, an incident happens. Also what sort of response based on the attack type, to neutralise and mitigate impact. The third element covers recovery, including how to prevent a repeat.

Do the solutions offer real-time email threat management?2021-10-18T19:32:32+00:00

Certainly. That’s because the timing and effectiveness of your response is critical when your organisation is under attack. After all, in most phishing campaigns it takes just 16 minutes for someone to click on a malicious link.

What are the benefits of real-time email security?2021-10-18T19:33:11+00:00

Account takeover and lateral phishing attacks are on the rise – which involve compromised accounts being leveraged to launch internal phishing attacks. That’s why it’s more vital than ever to put a stop to any reported email incidents before they spread through the entire network. 

Why do you need email incident response?2021-10-18T19:34:43+00:00

When an attack hits your inbox, it can spread throughout the rest of your company network surprisingly fast, causing mounting damage and increasing cost. Incident response solutions work to eliminate these malicious emails as quickly as possible before carrying out remediation actions to halt the overall attack’s progress and minimise damages. 

How does AI-powered inbox defence work?2021-10-18T19:36:35+00:00

Our advanced inbox defence is powered by a multi-layer AI engine that detects and blocks spear phishing and socially engineered attacks in real time and identifies which employees are at highest risk. This is done through machine learning and behavioural analysis, which allows the technology to understand the typical communication patterns of a company’s email environment and flag any anomalies as suspicious. 

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