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Mitel Flex

In which industries can Mitel MiCloud be deployed?

We have implemented MiCloud in a variety of industries, for small businesses (who may benefit most from MiVoice Office 250), up to large enterprises who need the power and peace of mind provided by solutions such as MiCloud Arrow.

What collaboration features does MiCloud Flex offer?

MiCloud Flex’s collaboration tools include presence-based awareness, instant video communications, visual voicemail, attendant console. Naturally, we can advise you on which features would work best for your specific use cases.

Is Mitel a Gartner-rated company?

Mitel is recognised globally for its innovation and excellence in unified communications (UC). This includes being rated a Gartner Magic Quadrant Leader five times, as well as #1 in UC market share for Europe, and #1 in private cloud worldwide. 

What options are there for a Mitel contact centre?

We offer high levels of experience and expertise for integrating your Mitel solution with your preferred third-party business applications, including CRMs such as Salesforce. You can then provide customer insights in real-time, for enhancing and expanding customer experience.

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With over 20 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

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