Contact Us
Contact Us

Cloud Telephony

Can you help with VoIP telephony and my ISDN connection?

The ISDN switch-off means Session Initiation Protocol (SIP) trunking is a reliable route for companies to stay connected to the Public Switched Telephone Network (PSTN). We can support your company with options that include using SIP trunks on your phone system, or VoIP with a cloud telephony service.

How robust are the enterprise cloud telephony solutions?

Naturally, cloud’s capabilities are little use if you don’t also have enterprise-grade reliability and connectivity. That’s why your instance is hosted in dedicated data centres, for advanced resilience, scalability and uptime.

What size businesses can use your hosted IP telephony?

We currently support many thousands of users, from SMBs through to large, complex and distributed organisations. Support services are equally diverse, with access to Gamma Horizon and Scala cloud platforms, hosted data centres, and of course a full suite of IT, Telecoms and networks capabilities.

Do you offer enterprise-grade computer telephony integration?

Yes, part of our service can include integrating your cloud telephony with your business applications. For example, your CRM integrated with your contact centre, giving your agents real-time intelligence to enhance customer experience and insight.

arrow logo

With over 25 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

About Us
Go to Top