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Cookie Policy (UK)

Cookie Policy (UK)Catherine Ingram2022-01-17T14:48:06+00:00

This Cookie Policy was last updated on October 11, 2021 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.arrowcommunications.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://www.arrowcommunications.co.uk. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.5 Social media buttons

On our website we have included buttons for Facebook, Twitter and LinkedIn to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and LinkedIn. These buttons work using pieces of code coming from Facebook, Twitter and LinkedIn themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter and LinkedIn are located in the United States.

6. Placed cookies

HubSpot

Marketing/Tracking, Preferences

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Purpose pending investigation

Name
leadin_third_party_cookies
Expiration
Function
Name
__hssrc
Expiration
session
Function
Name
__hssc
Expiration
Function
Name
__hstc
Expiration
Function
Name
__hsmem
Expiration
Function
Name
hs-messages-hide-welcome-message
Expiration
1 day
Function
Name
*_key
Expiration
Function
Name
hs_ab_test
Expiration
session
Function
Name
__hs_do_not_track
Expiration
13 months
Function
Name
__hs_opt_out
Expiration
Function

Marketing/Tracking

Name
hubspotutk
Expiration
13 months
Function
Store and track a visitor’s identity

Preferences

Name
messagesUtk
Expiration
13 months
Function
Store browser details
Name
hs-messages-is-open
Expiration
30 minutes
Function
Store if a message has been shown

Google Adsense

Marketing/Tracking

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews

Functional

Name
_gat_UA-*
Expiration
session
Function

Tawk

Purpose pending investigation

Usage

We use Tawk for chat support. Read more

Sharing data

For more information, please read the Tawk Privacy Statement.

Purpose pending investigation

Name
__tawkuuid
Expiration
Function

Fusion Theme

Purpose pending investigation

Usage

We use Fusion Theme for website design. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
fusion_metabox_tab_*
Expiration
Function

Stripe

Functional

Usage

We use Stripe for payment processing. Read more

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
__stripe_mid
Expiration
1 year
Function
Provide fraud prevention

Google reCAPTCHA

Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

YouTube

Marketing/Tracking, Functional

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
GPS
Expiration
session
Function
Store location data
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Functional

Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide bandwidth estimations

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Purpose pending investigation

Name
_fbp
Expiration
Function

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Marketing/Tracking, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
bcookie
Expiration
2 years
Function
Store browser details
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
3 months
Function
Store browser details
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting
Name
lidc
Expiration
1 day
Function
Store performed actions on the website
Name
bscookie
Expiration
2 years
Function
Store performed actions on the website
Name
X-LI-IDC
Expiration
session
Function
Provide functions across pages

Functional

Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences
Name
linkedin_oauth_
Expiration
session
Function
Provide functions across pages

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
fusionCopyContent
Expiration
Function
Name
fusionCopyType
Expiration
Function
Name
_fbp
Expiration
Function
Name
__hstc
Expiration
Function
Name
__hssc
Expiration
Function
Name
__hs_opt_out
Expiration
Function
Name
fusionredux_current_tab
Expiration
Function
Name
complianz_config
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
WP_DATA_USER_3
Expiration
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_event_0
Expiration
365 days
Function
Name
cmplz_consent_status
Expiration
365 days
Function
Name
cmplz_choice
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Name
rs6_library_pagination
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
tk_qs
Expiration
Function
Name
li_ignored
Expiration
Function
Name
TawkConnectionTime
Expiration
Function
Name
wpr-hash
Expiration
Function
Name
_hjid
Expiration
Function
Name
https://arrowcommunications.co.uk/redux-timestamp
Expiration
Function
Name
wistia-video-progress-j042jylrre
Expiration
Function
Name
persist:hs-beacon-44cc73fb-7636-4206-b115-c7b33823551b
Expiration
Function
Name
elementor
Expiration
Function
Name
wistia
Expiration
Function
Name
loglevel
Expiration
Function
Name
wistia-video-progress-z1qxl7s2zn
Expiration
Function
Name
wistia-video-progress-fj42vucf99
Expiration
Function
Name
_hjAbsoluteSessionInProgress
Expiration
Function
Name
wpr-show-sidebar
Expiration
Function
Name
wistia-video-progress-7seqacq2ol
Expiration
Function
Name
undefined
Expiration
Function
Name
persist:hs-beacon-message-44cc73fb-7636-4206-b115-c7b33823551b
Expiration
Function
Name
WP_DATA_USER_15
Expiration
Function
Name
persist:https://arrowcommunications.co.uk/
Expiration
Function
Name
jetDasboardData
Expiration
Function
Name
twk_5cded1582846b90c57af0df6
Expiration
Function
Name
_hjIncludedInPageviewSample
Expiration
Function
Name
complianz_policy_id
Expiration
365 days
Function
Name
https://www.arrowcommunications.co.uk/redux-timestamp
Expiration
Function
Name
persist:hs-beacon-message-1ae02e91-5865-4f13-b220-7daed946ba25
Expiration
Function
Name
cfEmail
Expiration
Function
Name
e_globals
Expiration
Function
Name
activetab
Expiration
Function
Name
WP_DATA_USER_16
Expiration
Function
Name
persist:https://www.arrowcommunications.co.uk/
Expiration
Function
Name
qm-container-height
Expiration
Function
Name
persist:hs-beacon-1ae02e91-5865-4f13-b220-7daed946ba25
Expiration
Function
Name
twk_token
Expiration
Function
Name
WP_DATA_USER_5
Expiration
Function
Name
interface-builder
Expiration
Function
Name
complianz_consent_status
Expiration
365 days
Function
Name
tk_ai
Expiration
Function
Name
wpSGCacheBypass
Expiration
Function
Name
previousNav
Expiration
Function
Name
sgs-token-login-32e606e3936bb0919788fe67cbdcdc76
Expiration
Function
Name
mirage_cache_manifest
Expiration
Function
Name
WP_DATA_USER_17
Expiration
Function
Name
WP_DATA_USER_8
Expiration
Function
Name
jetpackState
Expiration
Function
Name
exist_test
Expiration
Function
Name
sf-section-submit
Expiration
Function
Name
sf-section-scroll
Expiration
Function
Name
sf-appearance-section
Expiration
Function
Name
sf-section
Expiration
Function
Name
jetpack_sso_nonce
Expiration
Function
Name
jetpack_sso_original_request
Expiration
Function
Name
WP_DATA_USER_14
Expiration
Function
Name
_gac_UA-8782693-2
Expiration
Function
Name
_gcl_aw
Expiration
Function
Name
modernizr
Expiration
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
wp_lang
Expiration
Function
Name
twk_token_5cded1582846b90c57af0df6
Expiration
Function
Name
twk_uuid_5cded1582846b90c57af0df6
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
tusSupport
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
 

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
 

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Arrow Business Communications Ltd
1st Floor, The Wharf,
Abbey Mill Business Park,
Lower Eashing, Godalming,
GU7 2QN
United Kingdom
Website: https://www.arrowcommunications.co.uk
Email: ku.oc.snoitacinummocworra@seiriuqne
Phone number: 03304404444

This Cookie Policy was synchronised with cookiedatabase.org on October 11, 2021

Human Connectivity

Savings through automation, scale, improved service. We’ve got that covered. But the true value comes with empathy, through empowerment, collaboration. It’s connecting people that drives us forward. It’s people that make tomorrow happen.

National Presence, Local Support
Aberdeen
Cambridge
Cardiff
Castle Donington
Chester
Glasgow
Godalming
Leeds
Liverpool
London
Macclesfield
Newton-le-Willows
Worcester
Registered Offices

The Lumina Building

40 Ainslie Road, Hillington

Glasgow

G52 4RU

Company No: SC394757

VAT No. 249 7696 40

1st Floor, The Wharf

Abbey Mill Business Park

Lower Eashing, Godalming

GU7 2QN

Company No. 05643503

Contact Us Now
Contact Us Now

Legal | Modern Slavery Statement | Terms of Use | Cookie Policy

Legal | Modern Slavery Statement
Terms of Use | Cookie Policy

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  • Collaboration
    • Hybrid Working
    • Cloud Telephony
    • Contact Centres
    • Business Mobiles
  • Connectivity
    • Mobile Data
    • Data Services
    • Voice
  • Cloud & Infrastructure
    • Cloud IT
    • On-Site IT
    • Energy
  • Cyber Security
    • Microsoft 365 Total Protection
    • Cloud Security
    • Network Security
    • Data Protection & Storage
  • Business Segment
    • Enterprise
    • Mid-Market
    • Public Sector
  • Solutions
    • AV & Video Conferencing
      • Meeting Rooms
      • Workspace Solutions
      • Audio Visual Technology
      • Video Conferencing
    • Business Mobiles
      • Business Mobile Contracts
      • Mobile Security
      • Managed Mobile Services
    • Cloud Telephony
      • Swift
      • Scala
      • Gamma Horizon
      • Wildix
      • Mitel MiCloud Flex
    • Contact Centre Solutions
      • Contact Centre
      • Call Recording
      • PCI Payments
    • Cyber Security
      • Email Gateway
      • Inbox Defence
      • Security Awareness Training
      • Forensics & Incident Response
      • Cloud-to-Cloud Backup
      • Archiving
      • Cloud Generation Firewall
      • Threat Detection & Response
      • Web Application Firewall
      • Secure Web Gateway
      • On-Premise Backup
    • Data Services
      • Network Strategy & Consulting
      • WAN & SD-WAN
      • Fibre, Broadband, Mobile Data
    • IT Solutions
      • NOC and Managed Services
      • Cloud Strategy and Consulting
      • LAN and End Points
      • Private Cloud Services
    • Mobile Data
      • Mobile Data & Backup
      • Internet of Things
      • In-Building Coverage
    • Pulse Business Energy & Water
      • POD Online Portal
      • Managed Energy Services
      • Net Zero Planning
    • Microsoft Teams
      • Microsoft Teams, Migration, Managed Service
      • Voice for Teams
      • Teams Contact Centre
  • About Us
    • Blog
    • Careers
    • Support
    • Contact Us
    • Insight Portal
    • About Arrow
    • White Papers
    • Case Studies
    • Solution Briefs & Checklists
    • Group Structure

Talk to Sales
0333 240 9880
General Enquiries
0330 440 4444


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