As customer journeys become more diverse, the importance of call recording grows in many areas. For example, quality assurance, staff training, or for fulfilling compliance. Also for insights, and gathering unfiltered feedback. That’s why you can choose solutions that offer all these advantages. They work with all hosted phone systems, Microsoft Teams, collaboration platforms and integrate with your Contact Centres. What’s more, these are built for financial services-level compliance, for example MiFID II and also GDPR.