Trends

AI tools offer the potential for businesses of all sizes to transform their day-to-day business processes and how they communicate with customers.

SD-WAN solutions will be the future of many businesses' networks, but what is this and how could your firm benefit?

The role of the office is changing - so are you sure you'll be ready to handle a more agile environment?

In the final part of our webinar series, Ben Neo from Mitel looks ahead to what the future of work may look like in a more agile world.

What IT solutions must firms focus on to ensure their business is able to recover and thrive in the coming months?

Taking steps to prepare for a more socially-distant, digitally-focused future in the months ahead will be key to the success of many firms.

If you expect the way you operate to return to normal post-lockdown, you need to think again, as the world of work has already changed for good.

What do you need to be doing to ensure your firm is ready for the easing of restrictions?

It's more important than ever for businesses to be supporting their workers' mental health. Here's how you can help.

With many businesses having had home working thrust upon them before they were ready, what will this workplace revolution mean for firms?

What features must contact centres have to ensure businesses are equipped to meet the growing demands of customers?

Boosting chatbots, improving call routing and making businesses more proactive are among the key benefits of AI in the contact centre.

How can you go about ensuring you're offering a streamlined, seamless experience in your contact centre?

Customer experience matters more than ever, so new digital tools will be vital in meeting the needs of today's tech-savvy consumers.

How can video conferencing, cloud telephony and instant messaging and file-sharing apps help boost your firm's collaboration efforts?

A changing workplace is currently impacting every business - are you ready for the demands of the modern workplace?

Data breaches continue to have financial impacts for years after discovery, but there are several steps firms can take to reduce their expenses.

Leading businesses are set to increase their number of AI projects from four to ten over the next 12 months, Gartner says.

Just a quarter of firms that have embraced AI have a comprehensive strategy in place for the technology, IDC says.

GDPR has been with us for over a year, but how has it changed firms' approach to security and privacy?

Hacking attacks on IoT devices could cost the UK economy more than £1 billion a year, new figures suggest.

A new report finds hackers are increasingly aiming social engineering attacks at senior personnel in order to gain access to sensitive data.

Openreach has unveiled plans to boost its delivery of full fibre broadband to 15 million premises by the mid-2020s, up from its previous goal of ten million.

A House of Lords committee has called on Ofcom and the government to focus more closely on improving connectivity in rural areas.

A new report published by the Ponemon Institute has highlighted the UK's growing threat to critical infrastructure from cyber attack.

The government has set out its connectivity priorities for the coming years in a new strategy update.

A new report has revealed the number of data breaches dropped in 2018 - but it was still the second-biggest year on record for exposed records.

Half of apps used to control IoT devices have security vulnerabilities that could be exploited by attackers, new research finds.

New research has revealed almost 60,000 reports of data breaches have been received by European regulators since the implementation of GDPR.

European businesses are set to increase their spending on IoT solutions by a fifth in 2019.

A large number of businesses are still failing to implement effective authentication and password practices to protect their most sensitive data.

The government has announced new cyber security investments that aim to ensure hardware is more secure by design.

A new report has called for the widespread rollout of the ACD to help tackle cyber crime.

Google has been fined €50 million by French regulators for failing to fully inform users about how it uses personal data in advertising.

Deloitte has named 5G connectivity and cloud AI as among the key tech trends for UK firms this year.

More than half of firms in the UK and around the world would be unable to detect a security breach in their IoT systems, Gemalto finds.

A quarter of workers will use business versions of tools like Amazon Alexa to manage their activities by 2021, Gartner says.

Businesses and industry organisations gathered at the Consumer Electronics Show in Las Vegas this month to share their vision for ten-gigabit networks.

Worldwide spending on IoT solutions is set to reach $746 billion this year, before hitting the $1 trillion mark by 2022.

More than half of firms in the UK incorrectly believe they have insurance that will cover them in the event of a cyber attack.

McAfee's latest Threat Report has identified a strong rise in the number of malware attacks targeting IoT devices.

Ofcom's latest connectivity report revealed rural areas are still missing out on mobile and fixed-line coverage.

Senior executives at financial services firms often lack adequate knowledge of their firms' cyber security risks, the FCA warns.

Google is bringing forward the end-date for Google+ following the discovery of another vulnerability in its code that could have exposed personal data.

The majority of consumers around the world will vote with their feet if a brand they do business with suffers a data breach.

The deputy director of the UK's National Cyber Security Strategy has praised the progress made so far, but stressed there is still much to do.

The UK is at risk of serious attacks on critical national infrastructure due to a lack of leadership from government about how to tackle the rising threat, a new report finds.

Phishing attacks increased in the third quarter of 2018, new cyber security data has revealed.

Almost half of organisations in the EMEA region are set to change their business models to become more digitally-focused.

Research from Dynatrace reveals the majority of CIOs believe IoT could actually have a negative effect on their firm's revenue if the rollout is mishandled.

The chancellor's latest budget has earmarked an additional £200 million for the deployment of full fibre broadband in rural areas.

Research by Gartner has revealed that AI is the number one emerging technology for businesses, while there is also an increasing focus on cyber security.

Demand for cyber security experts is greatly outstripping supply, with almost three million unfilled positions worldwide, ISC2 has found.

The UK government must streamline its approach to cyber security in order to safeguard citizens, the ISPA has said.

More than 1,100 cyber attacks have been detected and dealt with by the UK's NCSC in the past two years, the organisation has revealed.

Two-thirds of companies are set to significantly increase their spending on cyber security in the wake of high-profile data breaches and new regulations, EY says.

Google is to shut down its social networking site Google+ following reports hundreds of thousands of users may have had personal data publicly exposed.

A new report claims many firms may be exposing their business email archives through badly-configured files.

A new study by Vodafone reveals UK businesses of all sizes believe IoT will be essential to their future success.

Investing in technology to support connectivity will be essential if businesses are to survive in a more data-dependent environment, a new survey finds.

A third of businesses in the UK would cancel contracts with suppliers than are responsible for them falling victim to cyber security attacks.

New research by Kaspersky revealed the number of IoT malware incidents has more than tripled this year.

Financial services firms successfully stopped more than four out of five data breaches last year.

The chief executive of the NCSC has said British firms must do more to protect themselves from advanced cyber threats.

Figures from the ICO have revealed human error was the leading cause of data breaches in the UK in the last year.

The government believes 5G technology can 'dramatically transform' people's lives.

Ministers have been urged to ensure farming businesses have access to adequate digital services.

Six out of ten businesses still worry they will be the target of a cyber attack, despite implementing tools with strong security standards.

The number of complaints made to the ICO regarding data breaches has risen by 160 per cent since the implementation of GDPR.

Less than 40 per cent of UK firms have comprehensive cyber security insurance - although only one in ten lack any sort of protection.

State-sponsored hackers could increasingly target businesses via their IoT devices in the coming years, security pros believe.

Organisations such as the NHS that still frequently use fax machines could be exposed to hackers, researchers have claimed.

Huge demand for IaaS services has seen the top four providers compete to take their share of this growing market.

Challenges to the implementation of IoT are slowing down the process, but not diminishing the appetite for it.

The number of tablets being shipped continues to decline, but without any high-profile product releases, it’s hardly surprising.

A new study by Ofcom has revealed just how dependent on technology the UK has become over the past decade.

The UK government has detailed a new industry collaboration aimed at bolstering the country's supply of AI experts.

5G could deliver benefits like better connectivity and more Internet of Things solutions, which will help businesses improve productivity, says a new report.

The global Internet of Things market will likely reach $1.1 trillion in revenue value by 2025, with growth driven by industrial use cases, according to new research.

SMEs employing a bring your own device (BYOD) policy are increasing their risk of suffering a cyber security incident, according to research.

A new survey has found that commercial firms tend to be targeted by cyber criminals more than charities - but not at the larger end of the scale.

Organisations need to be pumping more time and energy into cyber protection and resilience, rather than rolling back their efforts, said KPMG's technical director.

A new report has heightened the need for better authentication as fraudsters target the card not present environment.

Retailers experienced more cyber attacks than companies in any other industry last year, according to new data.

Millions of people use online public sector services, but there is widespread concern over their cyber-security.

Companies with BYOD policies in place face a challenge with the rising number of threats they face, so what should they be considering to stay secure?

Mozilla has announced the launch of its own Project Things, providing a centralised platform from which to control IoT devices.

The EMEA region experiences more than 51 per cent of the world’s distributed denial of service (DDoS) attacks, according to a new report.

Companies are at risk of losing business in the long term by not protecting their customers’ data sufficiently, according to a new YouGov survey.

New data has revealed an alarming rise in the number of industrial control systems at risk of being tampered with by online hackers.

With an increasing adoption of connected devices around the world, there is more need than ever to secure the Internet of Things, says new research.

New research has found that technological adoption is linked to productivity levels within UK businesses, with 80 per cent of employees thinking it has a positive effect.

Members of the Institute of Directors have said the government needs to create an environment conducive to developing innovative technologies to boost UK productivity.

Gartner has predicted that enterprise security spending will likely total $96.3 billion in 2018, driven by incoming regulations and more awareness of cyber threats.

Global expenditure on the Internet of Things will likely reach $772.5 billion in 2018, according to the International Data Corporation.

In its November Mobility Report, Ericsson predicted that the world will see one billion 5G mobile broadband subscriptions by 2023.

Sadiq Khan’s London Plan will consider the capital’s digital infrastructure as essential to its development over the coming two decades.

According to a new report by McAfee, the cyber threat landscape in 2018 will be dominated by ransomware and the collection of data by corporations.

Philip Hammond has announced a raft of funding for technological innovation in his Budget, focusing on areas including 5G, artificial intelligence and cyber security.

One in four organisations are solely relying on user-generated passwords to secure BYOD access, rather than using multi-factor authentication.

A new report has found that 98 per cent of businesses see the Internet of Things as having the potential to contribute to a sustainable future, but only half are taking steps to achieve this.

Forrester has released a report predicting what will happen to the Internet of Things in 2018, including broader cyber threats and design specialisation.

The global bring your own device (BYOD) market has been forecast to be worth $318.41 billion by 2022, driven by boosts in productivity and drops in expenditure.

Dell is set to invest $1 billion in IoT technology, which will include the opening of a new division of the company.

The Worcestershire Local Enterprise Partnership has announced that it intends to build the UK’s first 5G test bed, in partnership with the University of Surrey’s 5G Innovation Centre.

A new report has looked into the ways the internet is expected to change in the coming years, with a focus on how artificial intelligence could drive advancement.

A new report commissioned by Vodafone has found that over 50 towns and cities have the potential to become digital leaders, boosting UK productivity.

Germany’s Deutsche Telekom has claimed it has turned on Europe’s first 5G network, producing low latency and speeds of more than 2Gbps.

New research has revealed that global information security spending will increase to $86.4 billion this year, an increase of seven per cent from 2016.

New research has predicted that by 2025, the world will see 1.4 billion 5G connections, rising from an expected million connections in 2019.

Spending on the Internet of Things is expected to reach $322 billion by 2022, with technology services predicted to see the most investment.

Apple is set to begin testing 5G technology near its headquarters in California, which will likely be implemented in a 5G iPhone in the near future.

A new cyber security innovation centre is coming to London, and will connect innovative startups with established tech companies, boosting the UK’s reputation in the field.

The Internet of Things is forecast to see growth in spending this year, rising to more than $800 billion, with manufacturing topping the list of industries seeing investment.

Global spending on public cloud data centres is set to rise by almost 12 per cent from 2016, according to new research carried out by IDC.

Vodafone has announced that it will acquire 5G radio technology from Ericsson to prepare for its introduction of 5G in southern England.

French company Sigfox has announced it has joined forces with WND-UK to extend coverage of its dedicated Internet of Things network across the UK.

A new report has revealed that the Internet of Things security market is expected to grow at a CAGR of 34.4 per cent, reaching almost £23 billion by 2022.

CIsco’s Visual Networking Index Complete Forecast has found that machine to machine connections will make up more than half of all devices and connections by 2021.

The Apple Worldwide Developers Conference has seen the company introduce a selection of new devices and software aimed at the professional market.

O2 is set to deliver a free wifi network across the City of London, which is intended to ensure that the region is best placed to deliver 5G when the rollout occurs.

The Internet of Things is seeing increasing adoption but is also facing rising security threats. How can stakeholders in the industry ensure it is protected?

The European telecoms industry has expressed concern that the current debate over 5G will hinder the continent’s hope of becoming a world leader.

Cyberespionage has been named the most common form of breach for companies by the Verizon 2017 Data Breach Investigations Report, which also found that ransomware was on the increase.

Worldwide Internet of Things markets are expected to see huge growth by 2023

US researchers have found that sound waves can be used to hack devices connected to the Internet of Things by tricking the accelerometers present.

The UK government has published a policy paper that outlines its aim to become a 5G global leader and how it intends to achieve that.

techUK has released a new report in which it details how important 5G will be for the UK and how the country can work to become a global leader in the technology.

The Internet of Things is set to grow by 2019, according to a new report by Aruba Networks. It also found that there are differing definitions of the IoT and that many organisations are not securing their networks correctly.

Vodafone has become the first company to reach 50 million Internet of Things connections, adding roughly one million new ones every month.

Ericsson, Qualcomm and Vodafone are set to collaborate on a 5G New Radio trial, which will be based on the specifications being developed by 3GPP, which will then form the basis of global 5G standards.

Ericsson has achieved the first successful 5G network end-to-end demonstration, in collaboration with SK Telecom Korea, taking one step further in the development of 5G.

A new report has found that IT security leaders are worried about IoT connected and BYOD devices this year.

Nokia has said its 4.9G technologies will be launched by the end of the year, adding that it will demonstrate its AirScale massive MIMO Adaptive Antenna at MWC 2017.

The launch of 5G will have specific advantages to SMEs, but what are they?

IBM and Ericsson have made a breakthrough in 5G research, developing a mmWave phased array integrated circuit for use in base stations.

According to Gartner, 8.4 ‘things’ will be connected to the IoT this year, and this figure will rise to 20.4 billion by 2020.

Nokia has updated its IMPACT IoT platform, offering new applications to make it easier for deployment of services.

According to a report by Qualcomm Technologies, the development of 5G will result in global GDP growing by $3 trillion (£2.4 trillion).

With fire engines being connected to the Internet of Things, how important will it be for the emergency services in the future?

Qualcomm’s chief executive has said that the development of 5G will have a similar impact to that of electricity and automobiles.

The international Internet of Things market is expected to grow at a compound annual growth rate of 15.6 per cent to reach $1.29 trillion (£1 trillion) by 2020.

The Consumer Electronics Show (CES) 2017 has revealed that tech companies are focusing heavily on 5G.