What AI has to offer the contact centre
Boosting chatbots, improving call routing and making businesses more proactive are among the key benefits of AI in the contact centre.
The road to ‘Net Zero’ – How to take advantage of the new Tax incentives
How could new tax incentives help you on the path to becoming a carbon neutral business?
3 types of phishing attacks that could bypass your defences
Would you know how to recognise these three emerging phishing attack types if you saw them in your inbox?
Are your comms ready for the new way of working?
Hybrid working will be the future for many businesses - is your comms system able to handle this?
Tackling the growing threat of phishing email attacks
Businesses are facing a growing range of phishing threats as fraudsters look to take advantage of new working patterns.
Monitoring Home Working in Regulated Industries – How to Gain Visibility and Accountability
Taking advantage of reporting and recording tools to maintain full visibility into remote operations is a major advantage of advanced hosted telephony tools.
Pygott & Crone: A remote working overhaul during a pandemic
Find out how Arrow helped overhaul a Lincolnshire estate agent's communications with a remote working cloud telephony solution.
Is the Finance sector equipped for the new breed of cyber-attacks?
Financial services firms are being particularly targeted by scammers and hackers as they switch to home working. But are they ready to cope with these cybe threats?
Assessment: The IT challenges faced by the Finance industry
The finance sector has long been a cornerstone of the UK's economy. But the challenges of Brexit and Covid-19, coupled with a shifting regulatory environment and more pressure from digitally-savvy new competitors mean firms are facing a more testing time than ever.
The new era of Construction – Why Digital tools and Connectivity are Vital
Digitalisation is set to be a key focus for many construction firms this year - how can this help them meet the challenges they face?
Why now is the Time for Digitalisation in the Construction Sector
Construction firms are increasingly recognising the importance of digital communications and collaboration tools. What solutions will they need to be successful?
Why Law firms need Technology to create a client-first environment
Legal professionals must have access to the latest technology to meet growing client expectations - but are they ready to adopt these tools?
How the Legal sector can respond to 2021’s challenges
What issues is the legal sector facing in 2021 and what tools will be needed to cope with these challenges?
Can Industry 4.0 Tech help boost Manufacturing?
Advanced technology and connectivity is vital if manufacturers are to meet the challenges of the coming years.
What Manufacturers need to cope with Covid and Brexit
Manufacturers are facing a period of intense pressure due to Covid and Brexit. What tools do they need to cope with this challenging environment?
Who are your Champions? What it takes to make a Teams migration successful
Your employees can make or break any IT deployment. How can you ensure you're setting your firm up for success?
Teams integration – Is Teams the right solution for your business?
What do you need to do to make sure the integration of Microsoft Teams goes as smoothly as possible?
Microsoft Teams and the permanent shift to ‘hybrid working’
Do you have the communication and collaboration tools you need for the future of remote and hybrid working?
How do you ensure the cloud is safe for highly-demanding applications?
How do you ensure the cloud is safe for highly-demanding applications?
How to use cloud security tools to protect every corner of your network
How can the latest cloud-based security tools and next-generation firewalls keep your network safe, no matter how employees access it?
Public Cloud Security: Knowing your options
What do the three main public cloud providers offer to businesses in terms of security capabilities?
The best Backup options for critical data
Should you use on-premise or cloud backup and recovery services to protect against threats like ransomware?
Is your Data Protection Plan able to cope with the newest threats?
Data protection strategies must be able to secure businesses against growing trends like ransomware.
Beauty Bay adopts Microsoft Teams Direct Routing and Meeting Room Solutions
Online fashion retailer, Beauty Bay offers over 10,000 products from the very best UK and international beauty brands.
The essential guide to email security
Cybercrime White Paper
British American Tobacco Audio Visual Case Study
Arrow was chosen by British American Tobacco (BAT) to conceptualise and implement the audio-visual and video conferencing technologies for their new office in Chiswick Park, London.
The Agile Office – How Mind adapted to the new normal | Part 3/4
Adam Monks from Mind explains how his organisation has adapted its culture and way of working to the new agile environment.
Cyber Security – How to Keep your Business Safe
Essential Guide to Cyber Security
An Arrow case study – how we transformed our own offices with advanced collaboration tools
Find out how we at Arrow have transformed our own work environment in the past year by embracing collaboration and flexibility tools.
The Hybrid Workplace and Collaboration Tools – Free White Paper
The Hybrid Workplace and Collaboration Tools
A Gigabit Internet Success Story – McQueens Dairies
Find out how McQueens Dairies took advantage of the government's Gigabit Broadband Voucher Scheme to transform its connectivity solutions.
Gigabit Voucher Scheme
Voucher Scheme
Atom Bank Adopts Arrow Cloud Telephony and Video – Case Study
Challenger bank Atom recently became UK’s first digital-only bank. It has no branches or vast call centres. All contact is via an app, through which customers are able to talk to what started as a 30-strong service team.Starting with a blank sheet when it came to choosing its communications. The bank [...]
Plexal Collaborates with Arrow to deliver an innovative Audio Visual & Video Conferencing Experience
Plexal collaborates with Arrow’s Audio Visual and Video Conferencing Solution for their Technology Innovation Space. About Plexal: Plexal is a world-class innovation destination for technology entrepreneurs and corporations located at Here East in Olympic Park, London, the 68,000 sq ft space offers technology start-ups and scale-ups a range of flexible [...]
Wickes Case Study
Wickes is one of the UK's favourite home improvement retailers. Having opened its first store in 1972 it now operates from over 200 across the UK. The Challenge Wickes was already using headsets throughout its stores and having seen the efficiencies and increase in service quality to store customers they [...]
Business in the Community Case Study
Business in the Community (BITC) is part of the HRH The Prince of Wales’ Responsible Business Network. BITC is a business-led charity with more than 30 years' experience and currently employs around 400 staff working in offices across the UK and Northern Ireland. The Challenge BITC was seeking to reduce [...]
Associated British Ports Case Study
Associated British Ports is the UK’s leading ports operator with a network of 21 ports employing over 2,200 staff.
With over 20 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.
