Why use a broker for your mobiles?
It’s a question often pondered by Procurement Managers or those tasked with negotiating their company’s mobile contracts. Too often they stick to the ‘tried and trusted’ route of going to the networks directly, surely that way they get the best prices and are ‘secure’ in the knowledge they are [...]
Making Teams work for you – why choosing the right partner matters
Microsoft Teams offers a powerful solution for your entire business, but it will be hard to achieve its full potential without the support of an expert partner. If you want to make the most of the new way of working, effective communication and collaboration tools are a must. And [...]
Getting Teams fit for the modern office
Microsoft Teams will have a key role to play in an environment where the office is expected to be more flexible than ever. How is your firm coping with the new world of work? Have you called employees back into the office as soon as possible, or enthusiastically embraced [...]
The core of your hybrid business network – on site and in the cloud
What core infrastructure upgrades will your business need to support a hybrid working future? The new normal for 2022 and beyond promises to usher in a sea change in how many businesses operate. Post-pandemic shifts in attitude among employees mean established ideas of the nine-to-five, office-based way of working are [...]
Getting cyber security right – why it needs to be an integral part of your hybrid IT plan
Hybrid working introduces many new cyber threats to businesses. What will this mean for your security strategies? Every business must make protecting its networks a top priority. The risks posed by cyber crime are greater than ever, and with high-profile data breaches hitting the headlines on a regular basis, [...]
5 things you need to make a Microsoft Teams deployment a success
A successful Teams deployment is about much more than software. Here are five key factors to keep in mind. If you want to be successful in today's rapidly-evolving business environment, there are a few tech tools that you absolutely have to have. And top of the list is an [...]
Connectivity matters – how can it set your firm apart?
Strong connectivity is a must if businesses are to thrive in a digital-first, hybrid-focused world. How can the right tools set your firm up for success? In a digital-first world, effective connectivity can be a key differentiator that separates the best-performing businesses from the pack. This contributes in a [...]
Collaborating in a changing world – four things you need for success
Do your collaboration efforts include all of these four elements? If not, you could be harming your firm's productivity. Businesses today need to be more agile than ever if they're to meet the expectations of both customers and employees. But while initiatives such as hybrid working will play a [...]
Arrow Business Communications Limited announces the acquisition of Pescado Ltd.
Arrow is delighted to announce its fourth acquisition this year having acquired Pescado Ltd. Pescado specialises in Collaboration solutions, including Cloud Telephony and Mobility and also provides a range of Cloud and Infrastructure solutions to its large customer base. Established in 2006, the company has grown into a successful and [...]
Is your contact centre meeting the needs of every customer?
The last year has seen a significant change in the expectations of customers when connecting with contact centres. Is yours equipped to handle all their needs?
How the right tech tools keep remote workplaces connected
Good voice communication systems are essential for employees to stay connected in the new, remote-focussed environment. Here's what companies need to get started quickly and easily.
The new era of Construction – Why Digital tools and Connectivity are Vital
Digitalisation is set to be a key focus for many construction firms this year - how can this help them meet the challenges they face?
Why now is the Time for Digitalisation in the Construction Sector
Construction firms are increasingly recognising the importance of digital communications and collaboration tools. What solutions will they need to be successful?
Why Law firms need Technology to create a client-first environment
Legal professionals must have access to the latest technology to meet growing client expectations - but are they ready to adopt these tools?
How the Legal sector can respond to 2021’s challenges
What issues is the legal sector facing in 2021 and what tools will be needed to cope with these challenges?
Can Industry 4.0 Tech help boost Manufacturing?
Advanced technology and connectivity is vital if manufacturers are to meet the challenges of the coming years.
What Manufacturers need to cope with Covid and Brexit
Manufacturers are facing a period of intense pressure due to Covid and Brexit. What tools do they need to cope with this challenging environment?
Microsoft Teams and the permanent shift to ‘hybrid working’
Do you have the communication and collaboration tools you need for the future of remote and hybrid working?
Openreach WLR3 | 169 Exchanges to STOP SELL from Jun-Oct 2021
In 2018 Openreach announced that it planned to 'switch off the PSTN network in 2025, which supports all the analogue and ISDN2 services. Whilst the 2025 switch-off date itself is still a firm end-date, they have also advanced the closure of services across 169 exchanges. Included in this list [...]
Going Gigabit – The Benefits and Advantages of Full Fibre Connectivity
How full fibre connectivity from CityFibre can help to future-proof your business for generations to come
5 ways SD-WAN can help your business
Unsure about what SD-WAN can offer your firm? Here are a few key benefits to be aware of.
Reshaping your business post-lockdown | The right tools for the future
Have you thought about how you'll turn the new tools you've brought on board for home working into a long-term strategy?
Keeping your team engaged with Teams
Microsoft Teams offers much more than videoconferencing. Here's how you can use the platform to keep your employees engaged in these trying times.
5 secrets to make Video Conferencing a success
What do you need to know to make sure your homeworking videoconferencing meetings go as smoothly as possible?
How could next-generation wireless transform your business?
5G and Wi-Fi 6 represent a huge leap forward in wireless technology. How could your firm take advantage?
5 tools businesses need to support homeworkers in 2020
Home and flexible working is set to be a major trend in 2020 and beyond. So what tools do you need to make it a success?
How could new rules supercharge the UK’s broadband network?
What could a new set of proposals from Ofcom mean for full fibre broadband in the UK?
Full fibre set to add £60bn to UK economy, report finds
New research from Openreach finds full fibre broadband could provide a £60 billion boost to the UK's economy.
Avoiding ISDN panic: Why you need to prepare now for the coming switch-off
Are you taking the necessary steps to prepare your firm for the withdrawal of ISDN services?
Openreach unveils plans for next stage of FTTP rollout
29 new towns and cities are set to receive FTTP broadband upgrades over the next 18 months, Openreach announces.
Making your Business Unstoppable with 5G
Learn what 5G is capable of and which cities in the UK are receiving 5G first.
A Gigabit Internet Success Story – McQueens Dairies
Find out how McQueens Dairies took advantage of the government's Gigabit Broadband Voucher Scheme to transform its connectivity solutions.
UK full fibre coverage up to 8%, Ofcom reveals
The number of UK premises reached by full fibre services has reached 2.5 million, new figures from Ofcom reveal.
Understanding Full Fibre – How it can transform your Business
Ensuring you have access to a gigabit fibre connection will be essential for the future of your business - so it pays to find out what's available to you.
4 reasons why your firm needs gigabit connectivity
What benefits could gigabit broadband bring to your business? Here are four key features of the technology that can improve your firm's performance.
Act now to secure your firm’s digital future
The Gigabit Broadband Voucher Scheme can help take your firm to the next level - if you act quickly to take advantage of it.
Ofcom releases 10m more London phone numbers
More London phone numbers are being released in a bid to ensure broadband as well as telephony coverage in the capital.
UK fibre connections overtake copper for first time, Ofcom finds
The use of FTTC connectivity has overtaken ADSL in the UK for the first time, according to Ofcom.
UK connectivity speeds ‘still lagging’, survey finds
The UK continues to lag behind many of its EU neighbours when it comes to broadband download speeds, with a lack of urgency in fibre-to-the-premises (FTTP) investment being one of the main reasons for this.
IoT devices ‘to generate nearly 80 zettabytes of data’ by 2025
The demand for IoT is growing and so the amount of data generated is as well.
EC index shows UK’s connectivity progress
The European Commission (EC) has published a new report showing how different countries in the European Union (EU) rank in terms of broadband connectivity.
Alternative providers help drive UK full fibre market
Non-Openreach infrastructure providers have increased the number of premises they reach with full fibre connectivity by 30 per cent in the last year.
First year of GDPR ‘boosts confidence’ in data security
More than half of UK employees are satisfied with how their organisation handles their personal data, a year after the introduction of GDPR.
Govt launches £200m full fibre scheme
The government has launched a £200 million programme to bring gigabit connectivity to rural parts of the UK.
UK full fibre rollout passes 2m premises
New figures reveal more than two million UK homes and businesses have access to full fibre, with Openreach responsible for around half the total.
Full fibre startup Toob gets £75 million boost from FTTP fund
New full fibre infrastructure firm Toob has secured a £75 million investment to roll out more FTTP networks around the UK.
UK fibre rollout set for strong growth, figures show
A new report has forecast the UK could have the second-largest take-up of full fibre connectivity in Europe by 2025.
Dark web offers 620 million hacked accounts for sale
A hacker is offering some 620 million compromised account details from multiple sites for sale on the dark web.
Hundreds of millions of email addresses exposed in data breach
A security researcher has uncovered a trove of over a billion combinations of email addresses and passwords being shared on a hacker's forum.
Equifax data breach “entirely preventable”, report finds
A new report has revealed a series of failures that meant Equifax's 2017 data breach was entirely avoidable.
CBI calls for “urgent action” on faster connectivity
A new report from the CBI urged the government to prioritise gigabit broadband and 5G investments in 2019.
Marriott ‘missed warning signs’ before massive data breach
Security experts have questioned why Marriott did not discover a huge data breach that affected 500 million guests sooner.
Uber hit with £385,000 fine following data breach
Uber has been fined £385,000 by the ICO following a 2016 data breach that affected 2.7 million people in the UK.
UK firms ‘must improve’ data management, survey finds
More than four-fifths of UK businesses need to make improvements to their data compliance and security strategies, a new study finds.
Equifax hit with £500,000 fine for data breach
Credit rating firm Equifax has been fined £500,000 by the ICO for last year's data breach, which affected 146 million people worldwide.
Openreach’s Network Switch-off
Openreach launches an industry consultation about switching-off the telephone network by the end of 2025, with the aim to migrate people off old legacy equipment and services and migrate to a VOIP based service. This is a process that other European countries are well through to completing. Future-proofing with cloud [...]
VoIP market expected to be worth $93 billion by 2023
The Voice over Internet Protocol market is expected to be worth $93 billion by 2023, with SMEs a significant reason for its growth, according to a new report.
Openreach launches consultation on switch to VoIP
Openreach has begun a consultation on the move from analogue telephony to digital voice services to help the industry prepare for the switch to VoIP.
Many companies behind schedule on GDPR compliance
Some 40 per cent of businesses are not on track to achieve GDPR compliance, says a new survey, highlighting the need for the right business solutions.
UK data economy ‘could see £7 billion boost if barriers are removed’
The UK’s data economy could see a £7 billion boost if certain barriers - such as a lack of awareness and skills - are removed, says a new report.
VoIP market to increase to $204.8 billion by 2020
Technological advancements and cost efficiency is behind a projected increase in the number of Voice over Internet Protocol subscribers by 2020.
Ericsson releases 5G roadmap for industry
Ericsson has provided insight into how it sees 5G technology evolving over the coming years.
F-Secure warns businesses of ‘evil maid’ dangers
Security firm F-Secure has warned businesses of the dangers of ‘evil maid’ attacks, which happen when an attacker gains physical access to devices.
Most businesses unaware of data protection laws
Just 38 per cent of businesses and 44 per cent of charities have reported being aware of the incoming General Data Protection Regulation, according to a new survey.
Ai.type keyboard app ‘leaked 31 million people’s details’
The developer of keyboard app Ai.type has been found to have leaked the personal details of more than 31 million users in a database misconfiguration.
World’s first 5G data call made
Ericsson is behind the world’s first 5G data call in the field, which was achieved in partnership with Australian network operator Telstra.
Scottish Parliament targeted in cyber attack
The Scottish Parliament has become the latest high-profile victim of a cyber hack, with criminals attempting a brute force attack on email accounts.
60% of financial sector directors see cyber security as ‘very high priority’
Research shows the perception of cyber crime varies massively between sectors, and leaders need to make sure their staff are fully aware of the dangers of malware.
Arqiva and Samsung kick off the UK’s first 5G fixed wireless access trial
Arqiva and Samsung’s new 5G trail has started in London and hopes to showcase the growth potential of the technology, as well as investigating if it can be an alternative to fibre.
The House of Lords urges UK to maintain data transfer flows with EU after Brexit
Brexit could mean big changes around data laws, but the Lords Committee wants the UK to not fall behind and continue having an influential role on security standards.
UK businesses spending over £1 million on data breach recovery
British businesses are spending large amounts of money to recover from cyber attacks, and the incidents can result in revenue drops of up to 9.5 per cent, research shows.
The EU signs declaration to combine resources for 5G roll out
The EU is hoping to introduce 5G services across the continent by wrapping up a new deal with all member states as part of its Digital Single Market strategy.
Employee behaviour ‘a threat to GDPR compliance’
A new study by Sharp has revealed that employees are compromising their companies’ compliance with the upcoming General Data Protection Regulation (GDPR).
Academies recommend new governance for data use
A report by the Royal Society and British Academy has recommended the creation of a new body to steward the use of data to safeguard public confidence.
UK companies incur data breach fines of £3.2 million
PwC has revealed that in 2016, UK companies found to have breached data protection laws were fined a total of £3.2 million, the highest in Europe.
SIP trunking market to see greater expansion
The SIP trunking market is forecast to increase significantly by 2020, with its flexibility and cost-effectiveness seen by businesses as tangible benefits.
What does the EU-US Privacy Shield mean for your business?
Transferring and storing data in the US can be problematic for companies due to legislation
UK companies lose £120m in market value due to cyber attacks
Data breaches cost UK companies millions in terms of market value, with effects increasing
What should you include in your BYOD policy?
BYOD policies are an important part of protecting a business and company data
VoIP market expected to grow at 9.7% CAGR
New research has revealed that the worldwide VoIP market is expected to grow by a CAGR of more than 9.7 per cent until 2023, while the enterprise collaboration service market will grow by a 10.3 per cent CAGR.
Data breaches ‘becoming more complex and dangerous’
According to Verizon’s latest Data Breach Digest, breaches are becoming more complex and threatening to enterprises.
Associated British Ports Case Study
Associated British Ports is the UK’s leading ports operator with a network of 21 ports employing over 2,200 staff.
New transmitter ‘could make data transfer 10 times faster than 5G’
Researchers have developed a transmitter that is capable of transferring data ten times faster than 5G.
Data breaches ‘cost companies up to 20% of revenue’
A new report has found that data breaches can cost companies up to 20 per cent in lost revenue and business opportunities.
techUK urges govt to develop legal basis for data transfer before Brexit
techUK has issued a set of recommendations to the government, urging it to focus on developing a legal basis for data transfer before the UK leaves the EU.
StarHub and Huawei achieve speeds of 35Gbps in 5G trials
According to StarHub, its 5G trial with Huawei has achieved speeds of 35.15Gbps.
Secure data encryption in intercontinental transit demonstrated
Ericsson and Telstra have successfully tested secure data encryption during transit between Los Angeles, US, and Melbourne, Australia.
SMEs spend average of £1,400 on communications
A report by Ofcom has found that SMEs spend an average of £1,400 per year on communications services.


With over 25 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.