Do you know what a Softphone is?

A softphone is a software program that can be installed on a desktop, mobile device, or other computer and allows the user to place and receive calls with or without requiring an actual telephone set. Often a softphone is designed to behave like a traditional telephone, A typical softphone has all standard telephony features (DND, Mute, DTMF, Flash, Hold, Transfer etc.)

What is Mitel MiCollab?

MiCollab is an award-winning Softphone application from Mitel that gives you a single access point for all your business communication and collaboration needs. Keeping people connected and productive – anytime, anywhere, on any device (PC, Mac, iOs and Android apps available).

Either if you are an existing or new Mitel customer you should consider adding MiCollab into your business package. We have compiled a quick list of the top 5 reasons to start using MiCollab.

Micollab screens
TOP 5 reasons to start using MiCollab:

1. Enhance collaboration and productivity:

With MiCollab, your employees can connect quickly and simply in rich, collaboration sessions. Using our Instant Messaging chat, Audio, Video and Web Conferencing

2. Mobile first design provides an in-office experience anytime, anywhere, on any device:

MiCollab’s mobile-first design enables an in-office experience for all your mobile employees, remote teleworkers and business travelers, using the device of their choice – be it a smartphone, tablet or PC.

3. Integrates and enhances common business applications:

Like all Mitel communications solutions, MiCollab supports a range of deployment options. Whether it’s software deployed on an industry-standard server or into a virtual environment. MiCollab integrates with leading business frameworks and cloud services, such as Microsoft® Outlook®, IBM® Lotus Notes® and Google®, and other UC application tools, such as Skype for Business®, ensuring that your employees can communicate using their tool of choice.

4. Audio, Web and Video Conferencing services:

Comprehensive audio conferencing, web collaboration and point-to-point video collaboration – place an audio or video call with the click of a button, whether for a scheduled collaboration session or an impromptu meeting.

5. Easy deployment and administration:

With MiCollab, your IT administrators can manage all of the organization’s collaboration tools using a single, user-friendly, Web-based interface. Role-based user templates simplify the addition of new users and applications, allowing the entire solution to be provisioned from Active Directory.


Increase business productivity

Help employees spend less time trying to connect and more time engaged in productive communications with a single, unified solution for collaboration, conferencing, and messaging.

Harness the power of teams

Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos. Extend the power of teams beyond your walls so workers can easily and intuitively do the same with clients and partners.

Collaboration for when and where you need it

No longer is collaboration limited to huddle rooms and conference tables. Collaborate anywhere, on any device, with the same set of tools and a consistent look and feel. Whether you’re in the office, at home or on the road.

Simple deployments

Deployment QR Codes simplify the process for deploying mobile clients (apps) and redeploying clients by the users themselves.


Request a demo or a quote for your business.

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