GODALMING, SURREY, UK (26th May 2017): Arrow is delighted to announce that it has been named a Winner for Best ITSP Reseller in the 9th Annual Internet Telephony Services Providers’ Association (ITSPA) Awards. The Awards, which celebrate innovation and best practice across the next generation industry, were held at the Tower of London. There are nine awards categories reflecting the range and scope of the VoIP and Unified Communications industry, and for the first time a Best ITSP Reseller Award was included.

The judges were delighted to award the first ever ITSPA Best ITSP Reseller Award to Arrow Business Communications and were particularly impressed by the detailed nature of the entry and the excellent range of products provided.

Chris Russell, CEO of Arrow, comments, “We are especially pleased to accept this award as acknowledgement of our commitment to our customers and our desire to offer market-leading cloud solutions. Flexibility is the cornerstone of VoIP technology and goes hand-in-hand with innovation and the delivery of an all-round quality customer experience”.

Entrants had to complete a written self-assessment demonstrating that they have provided the best value-add service within the reseller community. Arrow provided evidence of impressive business performance, innovation that has addressed specific business requirements, excellent customer service and ROI. This was supplemented by our case study on La Sainte Union Catholic School.

Arrow supplied La Sainte Union with Horizon, a cloud based telephony solution. Arrow recommended Horizon because the school wanted a hosted solution to give them scalability and to future proof their investment. Prior to the full deployment, La Sainte Union’s old system failed suddenly but Arrow was able to install Horizon for their reception staff within 48 hours. Read the full case study here.

More information about the awards and the IT SPA can be found here.

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With over 25 years in the business telecoms industry and an unrivalled reputation of delivering excellent, personal customer service, Arrow is one of very few companies in the UK able to provide a full telecoms, IT and energy consultancy and service proposition.

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