Inbound Numbers

Control your calls on any number, anywhere, from any device

Inbound is a telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and managing tools to empower any business with the perfect customer service.

Arrow’s inbound services need no capital outlay, can be set up on the network in minutes for maximum operational flexibility, and are incredibly easy to use thereby increasing the productivity of your business.

So if you’re looking for feature rich call handling solutions that are scalable and cost effective without the capex, and you want all this through an easy to use web interface that allows you to make changes live in an instant, we  have the right Inbound solution for you.

Using Inbound

Use with any number, anywhere, from any device – the service is available on both geographic (01/02) and non-geographic (08/03) numbers and is accessed through a secure user friendly website that can be accessed from any device.

Easy to use – the entire service is designed to be jargon free, intuitive, and enables you to become very productive, very quickly.

Immediate to set up – everything’s online and directly feeds onto the network giving the ability to instantly create or make changes to call plans, announcements and other features.

No capital outlay – no set up costs means that it can be funded out of operational spend, enabling quick decision making and implementation.

‘Suspend and Resume’ on Inbound call recording now available

If your Company takes credit card payments over the phone, read on…

Arrow can now offer a feature to enable you to suspend call recordings whilst your customers give their credit card details and then resume the recording for the remainder of the call.

The benefits include:

• Credit card details are not stored on your servers
• No extra charge is applied
• All calls are recorded for training, monitoring and dispute resolution purposes

For more information, call us on 0330 440 4444 or complete our short enquiry form.