Arrow Communications

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A truly personal service run by truly dedicated people

A truly personal service run by truly dedicated people

Our telecoms solutions reflect the core services offered by our mobile and fixed line partners from tariffing, provisioning, device portfolio and value added services, however we aim to offer a unique service wrap with a personal, named level of support which remains constant throughout the life of the contract from transition, implementation, set up and ongoing account management. We also have the flexibility to create bespoke solutions for customers either in relation to the actual tariff, management information, invoicing or ongoing management of costs.
 
Our strengths lie in the fact that we are network agnostic. We are solutions and serviced focused. Commercially, we offer transparent banded clear pricing. 
 
A proven track record for delivering fully converged solutions for both large corporates and SMEs the areas where we believe we can provide particular value are as follows: 
  • We are fully network agnostic
  • We are solutions and service focused
  • Commercially, we offer transparent banded clear pricing
  • Bespoke tariff plans
  • Comprehensive data solutions
  • Extensive portfolio of professional services
Our unique account management provides:
  • A human voice with no IVR
  • Access to bespoke management reports
  • Advice and support in the set up of user policies and control mechanisms
  • Visibility of costs from account through to end users and all parts in between
  • Online reporting and web access
  • Interface into existing infrastructures with multiple account contacts
We aim to offer real value combined with measurable service levels.
 
We pride ourselves on presenting a ‘human’ face to telecoms services. You will always speak to an experienced person, not a machine and we aim to share our knowledge and rationalise the complexities associated with our industry.

Case Studies

iForce

Hosted telephony brings costs savings, flexibility and greater control to iForce’s multi-site organisation

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News

BlackBerry Among the Top Five Mobile Handset Manufacturers

Worldwide mobile phone sales to end users increased 17 % in Q1 2010 from the same period in 2009, according to Gartner Inc.

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