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Case Studies

 

Cost savings, flexibility and greater control

Stan-James-case-study-iconThe Stan James name has been at the forefront of sports betting over the last decade. With innovative markets and value prices Stan James has become one of the most acclaimed names within the betting industry. The company Stan James (Abingdon) Ltd operates over 70 betting stores around the United Kingdom with their head office located in Oxford.

Stan James had been experiencing difficulties with their existing calls and lines provider and was looking for a company that could provide them with a consistently high level of customer service, competitive pricing and the expertise to carry out a seamless transfer of lines and pro-active management of the services in line with Stan James’ changing requirements. Read the full case study.

Providing mobility & flexibility for business with BlackBerry®Olswang

Olswang is a leading business law firm with a distinctive approach.  Their pioneering and problem-solving ethos has established a commanding reputation in the technology, media and real estate sectors, as well as a wide range of other industries.

With over 100 partners, Olswang needed an affordable solution that worked for the whole organisation, providing the mobility and flexibility for Olswang’s partners to continue to provide a professional and swift legal service to their clients. Learn how Arrow helped achieve their goal, read the full Olswang case study.

A smart call-routing solution from Arrow helps The Children’s Society.®The Children's Society

Cost savings that really do make a difference. For many businesses, managing costs is a central factor in ensuring sustainable profitability. For The Children’s Society, cost control is mission critical in achieving maximum efficiency.

Arrow carried out a full audit of the Society’s existing phone lines and services which resulted in a phased transfer of service for 400 lines across 100 sites. The implementation took just two months and was achieved without any change to phone numbers, lines, equipment or hardware. Read the full case study.

Delivering a seamless national service support for telecoms over 750 sitesTravis Perkins

Travis Perkins is a leading company in the Builders’ Merchant and Home Improvement markets. It is a major supplier to one of the largest UK industries, building and construction, and continues to follow its successful growth strategy of acquisition and organic investment.

Travis Perkins wanted to partner with a telecoms supplier who could offer a cost effective, efficient and flexible support service to maintain all their sites across the UK. Learn how Arrow helped achieve their goal, read the full Travis Perkins case study.

Providing a high quality, reliable and cost effective maintenance support service across the Bakkavör EstateBakkavör Group

Bakkavör Group is a leading international food manufacturing company specialising in fresh prepared foods and produce. The Group operates 63 factories in 10 countries.

Bakkavör wanted a one stop shop solution from a telecoms provider for maintenance across the Bakkavör Estate.  One of their main grievances was chargeable works, they wanted a solution which was tailored to their exact requirements and incorporated as part of the maintenance contract to avoid orders and invoices being raised on an individual basis. Read the full Bakkavör case study.

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Olswang LLP

Our relationship with Arrow spans over 9 years and has evolved from general support of our mobile fleet to a key partner in establishing the mobile and data footprint to enable the company’s mobility strategy. Arrow’s independent and flexible approach means that they can adapt and bespoke their solutions to match our business goals and objectives.

British American Tobacco

I am delighted to say that we are very pleased with the prompt and professional service my company has received over the last 6 months since moving our contract from our previous supplier. The handling of our account from initial contact though to contract negotiations and onto account management has been excellent and the actual move of our mobile phones was completed with minimal disruption. Call enquiries and emails are always handled quickly and efficiently with staff who are a joy to deal with. Oh yes…and not forgetting cost savings too!

Yara Phosyn